Chick-Fil-A Training Director
Role Overview:
The Training Director leads the development of all team members, ensuring every individual is equipped to deliver exceptional service and uphold Chick-fil-A standards, including Chick-fil-A Pathway standards and best practices. This role requires a full understanding of all areas of the restaurant.
Key Responsibilities:
- Oversee all training for all newly hired team members
- Maintain ongoing training and development for current team members
- Lead food safety classes for new team members
- Develop and implement training programs aligned with Chick-fil-A Pathway standards
- Create and execute in-restaurant training plans
- Develop and manage structured training systems and materials
- Coach leaders and team members to ensure consistent, high-quality instruction
- Monitor team performance and provide ongoing feedback
- Ensure compliance with food safety and operational standards
- May be required to work at multiple Chick-Fil-A restaurant location based on business needs.
Qualifications:
- Bachelor's degree in a related field
- Strong leadership and communication skills
- Passion for developing people
- Highly organized and detail-oriented
- Ability to understand and operate all areas of the restaurant
- Ability to work flexible shifts
Impact:
This role is key to building a strong team culture, improving performance, and creating a consistent, remarkable guest experience.
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Paid training
- Employee discount