The primary responsibilities of the Dispatcher is to take calls and organize the daily dispatch of Sales/Service technicians and comfort specialists for the company, working to achieve a fuel and time efficient route.
The ideal candidate would be experienced in dispatching in Residential plumbing, electrical, or HVAC industries.
.Requirements:
- Positive attitude
- Ability to multitask
- Professional phone demeanor
- Excellent verbal communication
- Professional appearance
- Demonstrate the ability to follow operational procedures
- Strong customer service orientation
- Effective organizational and communication skills
- Excellent written communication
- An ability to function well as part of a team
- Diligent attention to detail
- Ability to type 50+WPM
- Ability to learn new software
Preferred but no Required:
- Service Titan experience
- MS Word, MS Excel