Assistant Manager - Crumbl Dessert (Quick Service Bakery)
Are you a highly skilled and motivated individual looking for an immediate opportunity in the food and beverage industry? Do you have a passion for creating delicious treats and providing exceptional customer service? If your answer is yes, then we have the perfect job for you!
Crumbl Cookies, the nation's fastest-growing cookie company, is seeking a talented Assistant Manager to join our team. We operate Mon-Sat, closed every Sunday. At Crumbl, we believe that desserts should be an unforgettable experience. With our rotating flavors, open-concept kitchens, and famous pink box, we have revolutionized the way people enjoy treats. Join us today and be a part of our delicious journey!
Overview
Crumbl Cookies is a renowned cookie and dessert company known for its innovative flavors and unique customer experience. As a Assistant Manager, you will be responsible for overseeing 1 of 6 quick service bakery outlets in all aspects of stocking, staffing, planning, operations, production, financial performance and customer service. Your role will involve managing a team of 25-40 dedicated dessert enthusiasts, ensuring exceptional customer service, Crumbl brand standards, and maintaining the highest standards of quality and cleanliness.
Who Should Apply?
- Want every Sunday off
- Enjoy a delicious cookie every day as part of your job perks
- Find satisfaction using your hands to make products
- Enjoy a fast-paced and dynamic kitchen
- Have fun coaching and other
- Can see opportunities to drive efficiency
- Growth opportunities in our 6 outlet franchise portfolio
- Dynamic schedule of morning, mids, and nights
- New menu every week to expand culinary skills
- Continuous professional development in valuable skills e.g. team management, customer service, franchising, business management, and food preparation.
- Be part of a rapidly growing company, national brand, with opportunities for career advancement.
Responsibilities
- Help organize day-to-day stocking, staffing, operations and sales which meet franchise standards and production quotas.
- Ensure smooth running quick service front of house with beyond exceptional customer experiences while serving professional quality desserts and that meets measured customer satisfaction metrics.
- Hire, recruit, develop, train, terminate and supervise your crew according to local laws and company practices.
- Obtain serve safe (Ohio's manager level 2) certification and high standards of cleanliness and food safety
- Manage inventory, COGS, and order/pick-up supplies as needed from store, 3rd party and Crumbl warehouse.
- Create weekly employee schedules, meet labor costs, and manage payroll
- Implement good company practices to develop store cultures and discipline.
- Execute marketing strategies to drive sales and increase brand awareness, grow business sales.
Crumbl bakeries operate from 8am to 10pm Monday - Thursday and 8am to 12am Friday & Saturday (Closed Sunday).
Assistant Managers work varying shifts throughout the week to develop the team and improve operations.
Most Assistant Managers work about 45-50 hours a week in store, but depends on demand, holidays, and seasonality.
Qualifications
- Prior experience in a comparable management role, preferably in the food and beverage industry
- Excellent leadership and communication skills
- Happy and not easily agitated
- Strong organizational and problem-solving abilities
- Ability to work in a fast-paced environment and handle multiple tasks
- High school degree or equivalent
Compensation - DOE
- Base salary
- Performance bonus
- Technology & Device Reimbursement
- Paid certifications & trainings available
- Bring your device reimbursement
- Medical, Vision, Dental
- Every Sunday off and 2nd day off Tuesday, Wednesday, or Thursday.
Location: West Chester 7614 Voice of America Centre Dr, West Chester Township, OH 45069, USA
If you are a dynamic and enthusiastic individual with a passion for baking, team building, and customer satisfaction, we want to hear from you! Apply now to join the Crumbl team and be a part of our exciting journey.