THE JOB IN ONE SENTENCE
You run the floor like an owner — directing your team, protecting the guest experience, and holding the standard without having to be told to.
What does winning look like in this role?
Six months from now, a great Team Leader at Chick-fil-A Hueytown has done these things:
✓ Opened or closed without a single missed step — leadership never had to come behind you to clean it up.
✓ Led the team through busy periods with clarity and composure — urgency without panic.
✓ Coached team members through a real performance moment — and it landed. You corrected quickly and built confidence, not resentment.
✓ Earned the trust of your team: when you direct, people move — not because they have to, but because they respect you.
✓ Delivered shifts where no guest recovery was needed. You saw the problem before it became one.
✓ Someone on the leadership team has said: “Have you thought about a Manager role?”
WHAT YOU’LL BE DOING DAY-TO-DAY
- Setting positional assignments and managing shift flow from open to close
- Coaching in real time — setting expectations, correcting quickly, and building confidence on the floor
- Running kitchen, drive-thru, and dining room operations with speed and accuracy during peak volume
- Catching guest recovery opportunities before they escalate
- Communicating clearly with managers about staffing, issues, and shift priorities
- Supporting training and onboarding — reinforcing the basics for new team members consistently
- Maintaining food-safe standards throughout your shift: temperatures, handling, labeling
- Completing shift documentation, waste logs, and handoff notes (including immediate performance feedback)
WHAT “GREAT” LOOKS LIKE HERE
- Clarity: people know what good looks like and what to do next — because you told them
- Urgency with calm: you keep pace without creating panic
- Fairness: standards apply to everyone, every shift, without exception
- Follow-through: you close loops — tasks, coaching moments, and commitments
- Guest-first mindset: every decision you make has the guest experience in view
WHO THRIVES HERE
This is a founding team. The people who join now help set the standard for everything that comes after. We’re looking for Team Leaders who lead by example before they lead with words — people who are calm when it’s loud, who take ownership when something’s wrong, and who see this role as a launching pad, not a landing spot.
- You earn respect through action, not title
- You stay composed under pressure and move with urgency without creating chaos
- You want to grow — and you understand that growth is earned, not given
WHAT WE NEED FROM YOU
- Reliable availability including weekends and peak meal periods
- At least 6 months of experience in a team environment where others counted on you to show up and deliver
- Strong verbal communication — you direct others with clarity, not volume
- Ability to stand, move, and work in a fast-paced environment for extended periods
BENEFITS
- Competitive hourly pay — commensurate with experience and availability
- Free meal every shift worked
- Sundays off — always, no exceptions
- Direct2Care: free tele-health access connecting you with real health providers from your phone
- Chick-fil-A Leadership Scholarship opportunities
- A clear path: increased responsibility for those who demonstrate excellence and consistency
Work schedule
- 8 hour shift