Team Leader
About Us:
At Chick-fil-A Ashley Crossing, we’re more than just a restaurant—we’re a $15 million operation dedicated to excellence, innovation, and growth. As an award-winning establishment, we pride ourselves on setting new standards of success and providing unparalleled opportunities for career and personal development. Our team is the heart of our success, and we’re committed to investing in individuals who are eager to grow, lead, and make a lasting impact.
Position Overview:
As a Team Leader, you will play a pivotal role in driving the success of our high-performing operation. This is not just a job—it’s a career-building opportunity where you’ll gain hands-on experience in leadership, operations, and business management. You’ll work directly with our Operator and leadership team to ensure exceptional guest experiences, operational excellence, and team development. If you’re a motivated, career-minded individual looking to grow in a dynamic and supportive environment, this is the role for you.
Key Responsibilities:
- Leadership & Development:
- Supervise and mentor team members, fostering a culture of excellence, accountability, and growth.
- Provide direction, feedback, and support to ensure team members perform at their highest potential.
- Operational Excellence:
- Oversee assigned stations and shifts, ensuring smooth operations and adherence to Chick-fil-A’s renowned standards.
- Execute opening and closing procedures, maintaining a seamless operation from start to finish.
- Quality & Efficiency:
- Ensure team members follow recipes, procedures, and speed-of-service guidelines to deliver exceptional food and service.
- Monitor cleanliness and organization of workstations, dining areas, and facilities to uphold our award-winning standards.
- Financial Integrity:
- Oversee cash handling procedures, ensuring accuracy, security, and compliance with company policies.
- Hold team members accountable for adhering to financial and operational protocols.
- Guest Experience:
- Address and resolve guest concerns with professionalism and care, elevating the Chick-fil-A experience.
- Lead by example in creating a welcoming and positive environment for all guests.
- Team Culture:
- Build strong relationships with team members, treating everyone with respect and fostering a collaborative, high-energy workplace.
- Communicate performance and policy adherence to management, supporting a culture of accountability and growth.
Why Join Us?
-Career Development:
- This is more than a job—it’s a stepping stone to a successful future. You’ll work directly with an independent Operator who is invested in your growth, teaching you valuable business and leadership skills.
- Gain hands-on experience in a $15 million operation, preparing you for future opportunities in business, management, or entrepreneurship.
- Award-Winning Culture:
- Be part of an award-winning team that sets the standard for excellence in the industry.
- Join a growing operation that continues to achieve new levels of success and recognition.
- Work-Life Balance:
- Enjoy flexible scheduling to accommodate your personal commitments, including guaranteed Sundays off to spend with family and friends.
- Competitive Compensation & Benefits:
- Receive competitive pay and work in a nurturing environment where your contributions are valued and rewarded.
- Be part of a team that’s more than just employees—we’re a family committed to each other’s success.
Who We’re Looking For:
- Driven Leaders:Individuals who are passionate about leading teams, solving problems, and delivering exceptional results.
- Career-Minded Professionals: Those who see this role as an opportunity to grow, learn, and build a successful future.
- Team Players: People who thrive in a collaborative environment and are committed to uplifting those around them.
- Detail-Oriented Individuals: Those who take pride in precision, quality, and excellence in everything they do.
Join Our Team:
If you’re ready to take the next step in your career and be part of a thriving, award-winning operation, we want to hear from you. At Chick-fil-A, we’re not just serving food—we’re building futures. Apply today and become part of a team that’s redefining success.
Requirements
Minimum 16+ years old
Previous customer service experience preferred
Previous leadership experience an asset
Hard-working
Team-oriented
Friendly
Honest
Great customer skills
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Holidays
- Overtime
- Day shift
- Night shift
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Referral program
- Employee discount
- Paid training
- Other