Earn up to $300 as a Sign-on Bonus, Free Meal per 6-hour shift, Free Parking, Free/Discounted Area Exchange Program, and opportunity to earn health benefits.
About Us:
NASCAR SpeedPark is a premier family entertainment destination featuring go-kart tracks, rides, mini-golf, mini-bowling, and arcade attractions. We’re looking for enthusiastic Operations Team Leads to join our team and oversee the daily operations of the Tracks & Rides department.
Job Description:
As an Operations Team Lead, you will support and supervise the Tracks & Rides team in delivering exceptional guest service, ensuring safety standards, and maintaining cleanliness and organization. You will also provide guidance and training to team members while assisting department management with scheduling, inventory, and daily operations.
Key Responsibilities:
- Oversee and support the Tracks & Rides team, ensuring compliance with safety and service standards.
- Provide training to team members to promote guest satisfaction and service excellence.
- Monitor and maintain cleanliness, safety, and organization in the Tracks & Rides areas.
- Communicate operational updates, special events, and promotions to front-line staff to ensure readiness for guest interactions.
- Assist department management with scheduling, staff placement, and adjusting operations based on daily needs.
- Handle minor performance and behavior issues, escalating to HR or department management as necessary.
- Foster a welcoming, positive, and proactive environment for both team members and guests.
- Ensure opening and closing checklists are completed accurately and efficiently.
- Follow all company policies, procedures, and ethical standards.
Qualifications:
- Must be 18 years or older.
- Minimum of 6 months of equivalent work experience in a related role; 12 months preferred.
- Strong leadership, communication, and customer service skills.
- Familiarity with safety protocols for Track/Ride operations.
- First Aid Training and CPR/AED Certification required or willingness to obtain within the first 3 months.
- Physical ability to stand for extended periods, lift up to 50 pounds regularly and up to 100 pounds occasionally, push up to 350 pounds, and work outdoors in varying weather conditions.
Why Join Us?
- Gain valuable leadership and operational experience in a dynamic and fun environment.
- Work as part of a team committed to creating memorable experiences for our guests.
- Be part of a company that values People First, Always Safe, Remember It’s Fun, and Commit to Excellence.
How to Apply: If you’re a strong leader who thrives in a fast-paced environment and is ready to make an impact, we’d love to hear from you!
Work schedule
- 8 hour shift
- 10 hour shift
- 12 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Night shift
- Day shift
- Other
Supplemental pay
- Signing bonus
Benefits
- Flexible schedule
- Referral program
- Employee discount
- Paid training
- Other