Arcade Attendant

Part-time

$13.00 per hour

Earn up to $300 as a sign-on bonus, referral bonus if you refer a friend, loyalty incentive, free meal per 6-hour shift, free parking, 30% employee discount, free/discounted area exchange program, and opportunity to earn health benefits after one year of service.

Our PARC Mission: We strengthen families and communities by creating and operating special places where magical moments become treasured memories.

NASCAR SpeedPark: PARC Pigeon Forge, LLC, a division of PARC Entertainment, LLC (“PARC”), owns and operates the NASCAR SpeedPark in Sevierville, Tennessee. As an officially licensed attraction of the National Association for Stock Car Racing (“NASCAR”), the park offers exciting side-by-side go-kart racing on eight tracks, together with amusement rides, miniature golf courses, bumper boats, an arcade, and other family-oriented entertainment. Guests enjoy fun-filled family experiences. If you are looking for a fast-paced, fun work environment, NASCAR SpeedPark could be the place for you.

PARC Values: The acronym “PARC” stands for the values of our company: People First, Always Safe, Remember It’s Fun and Commit to Excellence. These values drive the focus of our company; and through our team members we strive to live out our mission each day. In order to perform the Job outlined herein, each leader is expected to adhere to and be a role model for these values as outlined in the attached Exhibit A.

Job Purpose: Support daily arcade operations by assisting guests with game play and prize redemption, maintaining a clean and organized environment, and ensuring a safe and enjoyable experience for all guests while following all company policies and procedures.

KEY DUTIES AND RESPONSIBILITIES:

Park-Wide Related Duties:

Provide a welcoming and positive experience for all guests
Maintain a friendly and professional demeanor while interacting with guests and team members
Support overall park operations by maintaining awareness of guest needs and service flow
Communicate guest concerns, operational issues, or safety concerns to leadership as appropriate
Follow all company policies, procedures, and standards at all times
Maintain a clean, safe, and organized work environment

Department-Specific Duties:

Assist guests with prize redemption and arcade game experiences
Operate and monitor arcade games and attractions in accordance with safety guidelines
Respond to guest questions and provide assistance in a friendly and professional manner
Maintain cleanliness and organization of the arcade area, including redemption counters, game areas, and stock rooms
Restock prizes and supplies and support inventory organization
Assist with opening and closing duties to ensure readiness for daily operations
Contribute to a fun, safe, and engaging environment for guests and team members

SKILLS, REQUIREMENTS, AND QUALIFICATIONS

Mission Driven – Demonstrated alignment with PARC’s vision, mission and core values
Relationships – Ability to communicate effectively and interact positively with guests and team members
Required Education – None required
Preferred Experience – Customer service experience preferred
Specific Vision Requirements – Close vision, distance vision, and ability to adjust focus
Specific Hearing Requirements – Ability to hear, understand, and respond to verbal communication and operational sounds, including guest interactions, game audio, alarms, and team communication, in a high-noise arcade environment
Special Skills – Strong communication skills, attention to detail, ability to multitask, and ability to work in a fast-paced environment

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Stand for extended periods, walk, and move throughout assigned work areas
Use hands and fingers to handle equipment and game components; reach with hands and arms as needed
Bend, stoop, and move quickly during guest service and arcade operations
Occasionally lift and/or move up to 25 pounds
Work in indoor environments with high activity and noise levels
The noise level in the work environment is typically moderate to loud