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Operations Intern

PAID Internship - LIMITED HOUSING AVAILABLE


Earn up to $300 as a sign-on bonus, free meal per 6-hour shift, free parking, 30% park-wide discount, and free/discounted area exchange program.


Total # hired per semester:

Spring: 1 (2026, all slots open)

Summer: 2 (2026, all slots open)

Fall: 1 (2026, all slots open)


About Us:

NASCAR SpeedPark is a top family entertainment destination offering thrilling go-kart tracks, outdoor rides, mini-bowling, and arcade attractions. We are seeking a hands-on and detail-oriented Operations Intern to join our team, focusing on the day-to-day operations of our go-kart tracks and outdoor rides.


Job Description

As an Operations Intern at NASCAR SpeedPark, you will gain valuable experience in the management and operation of our go-kart tracks and outdoor attractions. You’ll work closely with our operations team to ensure the smooth and safe operation of our rides, providing a great experience for our guests.


Key Responsibilities:

Daily Operations Support

  • Assist with the daily start-up and operation of go-kart tracks and outdoor rides, ensuring that all attractions are ready for guests.
  • Assist with end-of-day closing duties, including shutting down and securing go-kart tracks and outdoor rides.
  • Ensure that all equipment is properly stored, areas are clean, and attractions are prepared for the next day’s operations.
  • Assist with assigning team members to appropriate tracks and rides based on operational needs.
  • Help create and manage break schedules to ensure smooth staffing.
  • Help create weekly team schedules.

Guest Experience Enhancement:

  • Monitor guest interactions and ride experiences, ensuring safety protocols are followed and providing excellent customer service.
  • Assist in managing guest flow and wait times to enhance overall guest satisfaction.
  • Assist in training track attendants and ride operators in excellent customer service

Safety and Compliance:

  • Assist in enforcing safety regulations and operational procedures to ensure a safe environment for both guests and staff.
  • Contribute to maintaining a culture of safety throughout the park.

Operational Efficiency:

  • Analyze daily ride operations to identify areas for efficiency improvements, such as reducing wait times or optimizing deployment of team members.
  • Provide recommendations to improve operational processes and guest experience.

Team Collaboration:

  • Work closely with track attendants, ride operators, maintenance staff, and management to ensure seamless operations.
  • Participate in team meetings and contribute ideas to improve ride operations and guest satisfaction.


Additional Responsibilities for Interns with Mechanical Knowledge (Not required, but a plus)

Equipment and Inventory Management:

  • Assist in tracking and managing inventory for go-karts and ride-related equipment.
  • Help with organizing spare parts and supplies to ensure operations run smoothly.

Go-Kart Maintenance and Repairs:

  • Help with basic maintenance tasks, including safety checks on go-karts, changing spark plugs and tires, and performing minor repairs as needed.
  • Work with the maintenance team to identify and address mechanical issues to minimize ride downtime.


Qualifications:

  • Currently pursuing a degree in Operations Management, Mechanical Engineering, Hospitality, or a related field.
  • Strong interest in ride operations and a passion for providing exceptional guest experiences.
  • Basic mechanical skills and a willingness to learn about go-kart and ride maintenance not required, but a plus.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication skills and ability to work effectively in a team environment.
  • Availability to work flexible hours, including weekends and holidays.


Hands-On Training:

  • As part of your training, work as a track attendant and/or ride attendant to gain a thorough understanding of the park's operational processes and guest expectations.
  • Experience firsthand the challenges and requirements of running go-kart tracks and outdoor rides, enhancing your ability to contribute to operational improvements.


Why Join Us?

  • Gain hands-on experience in the operations of a large family entertainment park.
  • Work in a fun and dynamic environment where safety and guest experience are top priorities.
  • Collaborate with a dedicated team and contribute to creating memorable experiences for our guests.


How to Apply: If you’re excited about operations and eager to contribute to our team, we’d love to hear from you!

Work schedule

  • 8 hour shift
  • 10 hour shift
  • 12 hour shift
  • Weekend availability
  • Monday to Friday
  • Holidays
  • Day shift
  • Overtime

Supplemental pay

  • Signing bonus

Benefits

  • Flexible schedule
  • Referral program
  • Employee discount
  • Paid training
  • Other

NASCAR SpeedPark - Smoky Mountains

1545 Parkway, Sevierville, TN, 37862
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