POSITION OVERVIEW:
As a Lead Bartender, your top priority is to support your team members and management team to ensure every guest receives exceptional service while being the lead in your assigned area.
RESPONSIBILITIES:
- Support day to day bar operations as directed by management
- Deliver exceptional beverage service in accordance with company standards
- Follow proper cash handling procedures
- Respond to and resolve any issues or concerns that may arise on shift by escalating issues to management
- Maintain organization and cleanliness of the entire bar.
- Maintain expert knowledge of our menu, cocktail recipes, and current promotions.
- Respond appropriately to shift issues or guest concerns and escalate matters to manager
- Certify team members are pouring and ringing in drinks properly in the POS, and communicate concerns to management
- Anticipate needs of guests and colleagues, assist without having to be asked.
- Perform pre-opening or closing duties of location as assigned by manager
SKILLS AND ABILITIES:
- High-volume bartending experience required
- Demonstrated ability to deliver exceptional guest service in a fast paved environment
- Strong communication skills, attention to detail, and sense of urgency
- Ability to meet the physical demands of the position, including walking, standing, and/or lifting heavy items for extended periods of time
- Must be able to work a flexible schedule that includes nights, weekends, and holidays based on business needs
- Current Floor Managers preferred
Supplemental pay
- Tips
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Flexible schedule
- Life insurance
- 401(k)
- Employee discount