re you ready to have a positive impact in the Fitchburg and Leominster community?
Come join our grand opening front of house team at Chick-fil-A in Leominster, MA!
The Front of House Team Member plays an essential role in creating an exceptional guest experience and supporting the smooth operation of the restaurant. This position is responsible for providing warm, attentive, and efficient service; accurately processing orders and transactions; maintaining clean, organized, and well-stocked service areas; and supporting front counter, drive-thru, and dining room operations. Team Members work collaboratively to uphold Chick-fil-A Leominster’s standards for hospitality, food safety, cleanliness, and operational excellence while demonstrating professionalism, reliability, and a positive, team-oriented attitude.
Position Type:
- Full-time and Part-time
- Closing shifts - Available to work beyond 10PM on weekdays and Saturday
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Front of House Team Member Responsibilities:
- Demonstrate the Chick-fil-A Core 4: Smiling, Eye Contact, Speaking in a friendly tone, always say “My Pleasure”
- Deliver friendly, efficient, and exceptional guest service.
- Greet guests, take and accurately fulfill orders, and assist with front counter, drive-thru, and dining room operations.
- Maintain a clean, organized, and welcoming restaurant environment.
- Follow Chick-fil-A service, food safety, and operational standards.
- Work collaboratively with team members to ensure smooth and efficient shifts.
- Respond to guest needs and concerns with professionalism and a positive attitude.
- Support opening, closing, stocking, and routine cleaning responsibilities as assigned.
- Demonstrate teamwork, reliability, and a commitment to Chick-fil-A’s values
- Handle cash and electronic payments accurately and securely while following established cash-handling and security procedures.
- Follow Chick-fil-A’s uniform and appearance standards
Qualifications and Requirements:
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to stand for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.