The Organization
Rhubarb is a chef-driven, farm-to-table restaurant in the heart of downtown Asheville serving modern Appalachian cuisine with genuine hospitality. What does that mean? That at Rhubarb, we believe in people-first hospitality from our employees to our farm partners to our guests. We are hiring a FOH / Dining Room Manager, but the person will always come before the role.
The Person
As a Dining Room Manager at Rhubarb, you believe that great service starts with a genuine personality. You believe that the whole process is important when it comes to dining: from sourcing our produce and spirits locally and sustainability, to finding ways to say 'yes' to guests, to working as a team to execute a consistent experience for our guests and employees alike. You have both a strong background in food and beverage with a genuine passion for hospitality: you lead by example, treats guests and staff with respect, maybe you're a wine geek, and you're definitely a 'foodie' looking for a great opportunity!
The Role
- Support service through mastery of FOH roles and understanding of the Rhubarb brand
- Supervision of FOH team of servers, bartenders, support, and hosts; comfortable with giving both praise and discipline as needed
- Serve as a guest liaison on the floor: respond to guest feedback, touch tables, and provide recovery where necessary
- Assist with menu edits, POS accuracy, and website updates
- Take pride in the physical environment of the restaurant: keep high standards for cleanliness and order, maintain food safety practices according to health code, insure tools and equipment are in good working order
- Assist with managing revenue through labor cost maintenance, maximization of reservations/guest count, beverage cost control, sound business decision-making
- Other duties as assigned, including but not limited to: helping execute wine dinners and other special events, utilizing technology (POS system, reservation application), inventory and ordering for FOH dry goods
The Qualifications
- 1-2 years of previous people management experience, any industry
- 4+ years of hospitality industry experience
- Ability to stand for long periods of time
- Lift up to 50lbs
The Reasons to Apply
- Living Wage employer
- Paid Time Off
- Retirement Plan with Company Match
- Dining Discounts
- Daily Staff Meal
- Supportive and Responsive Management Team
- Career Development
Work schedule
- 10 hour shift
- Weekend availability
- Holidays
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- 401(k)
- 401(k) matching
- Employee discount