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Customer Service Dispatch

Full-time
Rate of pay$17 - 19 per hour

United Air Temp is growing quickly, soon to be the largest residential heating, cooling, and plumbing provider in the United States, and was recognized by the Plumbing Heating and Cooling Association as the 2022 Contractor of the Year!


We know that our past, current, and future success is a result of the hard work and innovation of over 700 employees, spanning over 50 locations across the East Coast.


Our mission is simple and golden: treat people the way you would like to be treated. For United Air Temp, that translates into seeking out and hiring the best people who understand the customer always comes first. To provide our customers with outstanding service, we continuously reinvent competitive advantages and maintain consistent standards of excellence.


We Are Hiring - Join Our Team Now!


$17-$19/hr based on experience


Minimum 2 years of dispatch/customer service experience


United Air Temp Employee Benefits include:

  • Competitive medical, dental, and vision insurance. Matching 401k Retirement savings plan
  • PTO - vacation, sick, and personal leave combined into Paid Time Off
  • A work environment that is fun and safe, where leaders know how you feel because they have been in your shoes. The Manager's goal is to invest in the development and success of everyone in their department.

As a United Air Temp Customer Care / Dispatch Coordinator, My Responsibilities Include:

  • Receive inbound/make outbound calls to schedule maintenance and repair calls
  • Data enter accurate information when scheduling appointments for maintenance and repair HVAC/Plumbing professionals
  • Contact customers before all in-home appointments to ensure customers are home for the appointment.
  • Communicate continually throughout the day with field professionals to support their success (and Yours!)
  • Follow up with customers to address and resolve outstanding issues
  • Process/schedule part orders generated through field personnel.


What qualifications do I need to work at United Air Temp?


At least 18 years of age

Clear criminal background check

Reliable transportation


Start your path to success, TODAY by applying NOW!


We look forward to meeting you.

United Air Temp - Headquarters UAT

6900 Hill Park Dr, Lorton, VA, 22079
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