Customer Service Representative
Are you a highly skilled and motivated individual who thrives in a dynamic and fast-paced environment? Do you enjoy providing exceptional customer service and solving problems? If so, we have an immediate opening for a Customer Service Representative at United Air Temp!
United Air Temp, the most significant residential heating, cooling, and plumbing provider in the United States, seeks a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be crucial in ensuring our customers receive outstanding service and have their HVAC and plumbing systems maintained and serviced regularly. Your excellent communication skills and attention to detail will be vital in managing customer relationships and scheduling appointments.
Starting at $20/hr + Eligible for Monthly Bonuses contingent upon meeting established KPI's.
Why work with us?
- Competitive hourly pay
- Comprehensive benefits package, including medical, dental, and vision insurance
- Matching 401k retirement savings plan
- Paid time off (vacation, sick, and personal leave combined)
- A fun and safe work environment that values talent and promotes career growth
Job Responsibilities:
- Receiving inbound calls primarily from the COD/Marketing queue.
- Assist with calls in other queues as needed.
- Will respond to all requests for services, repair calls, and Podium inquiries.
- Build and maintain long-term relationships with customers
- Solve scheduling conflicts between customers and technicians
Requirements:
- Experience in customer service or sales
- Excellent verbal communication skills
- Attention to detail and problem-solving abilities
- Comfortable working in an office environment full-time
If you are a motivated and enthusiastic individual looking to launch a career as a Customer Service Representative, apply now and join the United Air Temp team!
Work schedule
- 8 hour shift
- Weekend availability
- Day shift
- Overtime
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
- 401(k) matching
- Referral program
- Employee discount
- Paid training
- Other