Front Desk Associate Job Description
Purple Lotus Patient Center is currently seeking passionate, hard-working, professionals, and knowledgeable cannabis connoisseurs to perform in a fast-paced and high-energy environment. The Front Desk Associate position will be expected to welcome our members and utilize the POS for the creation/updating of member profiles.
The ideal candidate will be personable, high energy, reliable, responsible, and possess general knowledge of cannabis.
Includes paid training!
Responsibilities and Duties:
- Provide Excellent Customer Service
- Use of POS system
- Accurate data entry
- New/returning member registration and documentation
- Clean and general upkeep of work stations
- Knowledge of relevant laws, company policy, and procedures
- Stay current with product knowledge & brands
- Verification of proper paperwork, documentation, and ID for members
- Accurate use and maintenance of the Point Of Sale (POS) system, accurate and timely data entry of member profiles in the POS system
- Security measures and safety compliance
- Maintain open communication with the management team and other coworkers
- Reporting of employee or customer issues
- Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations.
Qualifications:
- Must be over the age 21+
- Customer service experience
- Ability to learn and adapt to different environments
- Weekends Required
- Reliable Transportation
Must be available nights, weekends, and Holidays.
Job Type: Part Time/Full Time
Pay: $19-$21 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- EAP
- Life Insurance
Supplemental Pay:
- Tips
Experience:
- Customer service: 2 years (Preferred)
Education:
- High School
Work Location:
- San Jose
- Multiple Locations
Work Remotely:
- No
Work schedule
- Weekend availability
- Monday to Friday
- Holidays
Benefits
- Paid training
- Employee discount
- Dental insurance
- Health insurance
- Vision insurance
- 401(k)