Company: Chick-fil-A Sherrills Ford
- Wilson Yang, was the very first Owner/Operator to open a Chick-fil-A in Canada
- Many of Wilson's managers and leaders have been with him since day 1, and he has a clear development path for growth
- The Operator, Wilson Yang, has developed 2 of his team members who have become Owner/Operators with Chick-fil-A
- GRAND OPENING!! Chick-fil-A Sherrills Ford is a brand new, state-of-the-art Chick-fil-A
- Chick-fil-A is the fastest growing Quick Service Restaurant in the nation
- Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years
- Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)
- Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024
Value and Appreciate Employees
- Competitive Pay
- Flexible and Consistent Schedules
- Free Food every shift
- Access to Health Insurance
- Access to Scholarships
- Career Advancement Opportunities
- Sundays Off
Opportunity
Chick-fil-A Sherrills Ford is looking for highly motivated and dedicated individuals to join our leadership team as a Front of House Shift Captain. This is more than just a job; it's an opportunity to grow your leadership skills, impact a team, and deliver the Chick-fil-A experience our guests love. As a Shift Captain, you are a critical member of our leadership team, responsible for ensuring smooth daily operations, from opening to closing. You will lead and coach our FOH Team Members, uphold our high standards of food safety and quality, and ensure every guest receives exceptional service, executing our Winning Hearts Every Day strategy. You will be an ambassador for the Chick-fil-A Sherrills Ford mission and values.
Your Impact
- Lead Operations: Open the restaurant and lead busy shifts (morning/lunch), ensuring efficiency across all sales channels (Dine-In, Drive-Thru, Mobile).
- Team Leadership: Supervise, train, and coach FOH Team Members, conducting performance conversations, and ensuring uniform/appearance standards are met.
- Guest Experience: Deliver and coach team members on exceptional hospitality, promptly and professionally resolving any guest concerns.
- Accountability: Enforce restaurant policies and maintain the highest standards of conduct and accountability for yourself and your team.
- Cash Management: Follow all cash handling procedures, including counting drawers, settling cashier operations, and managing the Change Fund.
- Food Safety: Maintain and enforce all food safety standards.
- Communication: Collaborate with other leaders and report directly to the Front of House Team Captain.
Background Profile
- Must be 18+ years old
- Ability to work at a quick, yet efficient pace--hustle is a must!
- Team-oriented, adaptable, dependable, and strong work ethic
- Positive attitude, coachable
- Ability to communicate effectively with guests and team members
- Commitment to Chick-fil-A's hospitality standards
Apply now and you will be contacted ASAP.
Work schedule
- Weekend availability
- Monday to Friday
Benefits
- Flexible schedule
- Health insurance
- Dental insurance
- Vision insurance
- Employee discount
- Paid training
- Other