Pizza Inn - Immediate Restaurant Training Manager Needed!
Are you passionate about creating a family like working environment? Do you enjoy developing highly skilled and dynamic teams? If yes, then you are the perfect fit for our team at Pizza Inn!
Join us as a Restaurant Training Manager and become our brand ambassador, ensuring our culture and standards are upheld at all times. You will play a vital role in planning, directing, and coordinating training programs for our organization, managers, and team members, empowering them to deliver excellence in line with our mission. This position will be a hybrid position between Training and Restaurant Management. 8-12 hours per week will be spent actively in the Training Manager role. The remaining hours will be spent in guest services and working with team members. This is not a full time office position.
Duties and Responsibilities
- Communicate effectively with scheduling and training manager to ensure team members are onboarded and trained properly.
- Actively supervise and monitor team member performance during peak periods.
- Assist team members with ticket changes, coupons and discounts.
- Hold pre-shift meetings, enforce and uphold all Pizza Inn Team Member Handbook policies.
- Create hiring plans for front-of-the-house and back-of-the-house team members
- Develop and deliver training programs to enhance employee skills and knowledge, including topics such as customer service, food safety, and leadership development
- Evaluate opportunities for Cross Training or Promotion of team members
- Schedule onboarding sessions and job-related trainings
- Assist with onboarding team members
- Develop training methods and skills for the team
- Manage training schedules and projects efficiently
- Conduct performance reviews and create development plans
- Facilitate in-restaurant and classroom-style training
- Evaluate and improve training programs
- Collaborate with cross-functional teams to develop training materials
- Provide operational support as needed
Qualifications
- Associate's degree in Business, Human Resources, Education, or related field preferred
- 5-10 years of work experience in the food industry
- Experience leading and working with teams
- Proficient in Google Drive, Microsoft Office, and Applicant Management Systems
- Excellent communication and interpersonal skills, with the ability to build strong relationships with employees and managers.
Key Competencies
- Team Development.
- Excellent presentation and writing skills.
- Strong organizational and performance management skills.
- Effective time management abilities.
- Ability to work independently and prioritize multiple tasks in a fast-paced environment.
- Demonstrated ability to handle confidential information with the utmost discretion and professionalism.
- Strong problem-solving and decision-making skills.
Physical Requirements
- Ability to stand for long periods
- Capability to lift up to 40 pounds
Physical
In conclusion, a Restaurant Training Manager plays a crucial role in ensuring the smooth operation of a restaurant's training department. They are responsible for a range of tasks, including training new employees, managing current team members leadership development and success, and ensuring compliance with training policies and procedures.
Location: Pizza Inn - Rocky Mount
If you are a motivated and talented individual looking to make a difference in the food & beverage industry, apply now and be a part of our fun and enthusiastic team at Pizza Inn!
Work schedule
- 10 hour shift
- Weekend availability
Supplemental pay
- Bonus pay
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Employee discount
- Paid training
- Paid time off