Talent Director
Location: Chick-fil-A Pflugerville, Pflugerville, TX
About Chick-fil-A Pflugerville
At Chick-fil-A Pflugerville, we are more than just a restaurant; we are a place where Relationships, Integrity, Service and Excellence are at the heart of everything we do. We believe in cultivating a positive and encouraging environment for both our Team Members and our guests. Our commitment to quality food, remarkable service, and community impact drives us every day. We are looking for a dedicated and passionate individual to join our leadership team as a Talent Director, someone who shares our values and is eager to invest in the growth and development of our people and our business.
Position Summary:
The Talent Director plays a pivotal role in shaping our restaurant's culture by leading and executing comprehensive talent strategies. This individual will be responsible for attracting, developing, and retaining top talent, ensuring that every Team Member embodies Chick-fil-A Pflugerville’s commitment to service and operational excellence. The Talent Director will champion our Team Member value proposition, foster an inclusive culture of care, and contribute significantly to our employer brand.
Key Responsibilities:
Talent Acquisition:
- Develop and implement innovative strategies to attract high-caliber candidates who align with Chick-fil-A's Mission, Vision and Values.
- Oversee the full recruitment lifecycle, including sourcing, interviewing, and onboarding, ensuring a seamless and positive experience for all applicants.
- Build and maintain a strong employer brand within the local community to position Chick-fil-A Pflugerville as a preferred employer.
Team Member Development & Retention:
- Facilitate a robust training and development program that enhances Team Member skills, fosters career growth, and promotes leadership development.
- Implement retention strategies that encourage Team Member engagement, satisfaction, and long-term commitment.
- Conduct regular performance reviews and provide constructive feedback to support continuous improvement.
Cultural Engagement
- Champion a positive, inclusive, and caring work environment where all Team Members feel valued and respected.
- Organize and lead Team Member recognition programs, team-building activities, and communication initiatives.
- Act as a trusted resource and advocate for Team Members, addressing concerns and fostering open communication.
Strategic Leadership:
- Collaborate with the Operator and leadership team to align talent strategies with overall business objectives.
- Utilize data and analytics to assess the effectiveness of talent initiatives and make data-driven decisions.
- Stay informed of industry best practices and trends in talent management to ensure our strategies remain competitive and effective.
Operational Support:
- Assist in maintaining compliance with all labor laws and company policies.
- Contribute to scheduling and staffing decisions to ensure optimal restaurant operations.
- Ensure compliance with Texas Food Handler’s and ServSafe Certification
Qualifications:
- Proven experience in talent management, human resources, or a related leadership role, preferably within the restaurant or hospitality industry.
- Strong understanding of recruitment best practices, employee development, and retention strategies.
- Exceptional interpersonal and communication skills, with the ability to build rapport and influence at all levels.
- Demonstrated ability to lead, motivate, and develop a diverse team.
- A passion for service excellence and a commitment to Chick-fil-A Pflugerville values.
- Strong organizational skills and attention to detail.
- Ability to work a flexible schedule, including evenings and weekends as needed.
- Bachelor's degree in Human Resources, Business Administration, or a related field is preferred but not required.
Why Join Our Chick-fil-A Family?
Competitive Pay: We offer competitive wages and benefits.
Flexible Schedule: We understand the importance of work-life balance.
Closed Sundays: Enjoy a guaranteed day off to rest and recharge.
Leadership Development: Opportunities for personal and professional growth.
Positive Work Environment: Be part of a team that cares for each other and our community.
Scholarship Opportunities: Invest in your future with our scholarship programs.
Ready to make a difference? If you are a servant leader with a heart for people and a passion for developing talent, we invite you to apply. Join our team and help us continue to deliver remarkable experiences, one Team Member and one guest at a time.
Work schedule
- Monday to Friday
- Weekend availability
Supplemental pay
- Bonus pay
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- 401(k) matching
- Employee discount
- Paid training
- Mileage reimbursement
- Other