At Chick-fil-A, the Team Member role is more than a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business.
Position Type:
- Full-time and Part-time
- Daytime Availability (6am-5pm) is required
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling and closed on Sundays
- Learning first-hand from an Operator and Director team with over 50 years of combined Chick-fil-A experience
- Opportunity for advancement - We are committed to developing our Team Members into future leaders, both in the restaurant and in the community, and we prioritize promoting from within.
- College scholarship opportunities - Access to Chick-fil-A’s Remarkable Futures Scholarship program, which has awarded more than $215 million to Team Members since 1973
- Discounted meals while on-shift
- Competitive pay
Job Summary
The role of the Front of House Team Member is to provide exceptional guest service by Winning Hearts Every Day. Team Members are operationally excellent, attentive & friendly, and able to provide second mile service.
Responsibilities
- Promote C.A.R.E. for Team Members and Guests: Compassion, Accountability, Responsibility, and Excellence
- Use the Core 4: Create eye contact, share a smile, speak with a friendly tone, and always say “My Pleasure”
- Go the 2nd Mile: Connect personally, check-in proactively, and engage generously
- Provide genuine hospitality by anticipating needs, creating a welcoming environment, and ensuring every Guest feels cared for
- Communicate effectively with Guests and Team Members
- Make emotional connections with Guests
- Work with a strong sense of urgency to serve Guests quickly without sacrificing quality of food or service
- Adhere to Chick-fil-A Ocean Township rules and dress code at all times
- Demonstrate faithful stewardship of company resources and assets
- Maintain food safety and cleanliness standards
- Other duties as assigned
Requirements
- Always have a P.U.L.S.E.: Positive Attitude, Unreasonable Hospitality, Leadership, Servant Mindset, and Exceptional Food
- Strong communication and interpersonal skills
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Consistency and reliability
- Able to multi-task and work independently in a fast-paced, team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry up to 50 lbs on a regular basis
- Have the ability to stand for long periods of time
Work schedule
- Day shift
Benefits
- Flexible schedule
- Health insurance
- Dental insurance
- Vision insurance
- Employee discount
- Paid training