About Chick-fil-A City Gate
At Chick-fil-A City Gate, we are passionate about building a culture of excellence, developing extraordinary leaders, and serving our team, guests, and community with genuine care. As a locally owned and operated Chick-fil-A restaurant, we are committed to equipping leaders and team members to grow both personally and professionally.
Our core values guide everything we do:
- Serve – our team, community, and guests with genuine care.
- Develop – ourselves, our teams, and our business for lasting impact.
- Inspire – excellence, growth, and purpose in everything we do.
We’re not just building a restaurant — we’re building a team that cares deeply about people and pursues excellence in all they do.
As a locally owned and operated restaurant, we are committed to fostering a culture of excellence and exceptional hospitality. Our goal is to build a team of caring, capable individuals who bring joy to our guests and community every day.
Position Summary
The Front of House (FOH) Team Member plays a vital role in creating a welcoming and efficient experience for every guest. Whether greeting guests at the front counter, serving meals in the dining room, or ensuring our drive-thru runs smoothly, FOH Team Members are the face of Chick-fil-A City Gate. This role is ideal for individuals who are guest-focused, energetic, and committed to delivering service with a smile.
Key Responsibilities
Guest Experience & Service
- Provide a warm, genuine greeting to every guest and serve with care.
- Execute Chick-fil-A’s “Core 4” hospitality behaviors: Create Eye Contact, Share a Smile, Speak Enthusiastically, and Stay Connected.
- Take guest orders accurately and efficiently at the counter or drive-thru.
- Deliver food promptly, ensuring orders are complete, accurate, and presented neatly.
- Anticipate guest needs and go the extra mile to create memorable experiences.
Operational Excellence
- Follow all food safety, cleanliness, and health department standards.
- Maintain dining room, restrooms, patios, and front counter areas to Chick-fil-A standards.
- Assist with stocking, organizing, and restocking supplies as needed.
- Support smooth drive-thru operations, including taking orders on iPOS, assembling beverages, and ensuring timely delivery.
- Handle guest concerns with professionalism and a solutions-focused attitude.
Team & Culture
- Contribute to a positive, team-oriented environment by encouraging and supporting others.
- Communicate clearly and respectfully with team members and leaders.
- Follow all uniform, appearance, and punctuality expectations.
- Uphold Chick-fil-A’s culture of honor, dignity, and respect toward all guests and team members.
- Candidate must also demonstrate a team-first mindset by willingly supporting additional responsibilities as needed to ensure an exceptional guest and team member experience.
Qualifications
- A genuine desire to serve and care for others.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced, high-energy environment.
- Must be able to safely lift up to 25 lbs and stand for extended periods.
- Dependable, punctual, and able to work independently or on a team.
- Willingness to learn and take on new challenges.
- Availability for various shifts including mornings, evenings, and weekends.
Preferred Experience (Not Required):
- Previous experience in hospitality, retail, or food service.
- Familiarity with Chick-fil-A standards and culture.
Benefits & Perks
- Competitive Pay based on experience and availability.
- Paid Time Off Benefit for Full Time Members
- Monthly Contribution toward health, vision & dental insurance for full-time employees.
- Free Virtual Health Care Benefit for all team members.
- Daily Meal Allowance during scheduled shifts.
- Scholarship Opportunities through Chick-fil-A Remarkable Futures.
- Referral Bonus Program for qualified hires.
- Uniforms Provided (two sets for full-time, one set for part-time).
- Closed on Sundays – time for rest, family, and community.
- Opportunities for growth and leadership development within the restaurant.
Our Commitment
At Chick-fil-A City Gate, we believe every guest deserves a remarkable experience and every team member deserves an environment where they can grow, feel valued, and make a difference. Join a team that’s passionate about serving with excellence, developing people, and inspiring purpose every day.
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
Benefits
- Flexible schedule
- Health insurance
- Dental insurance
- Vision insurance
- Paid training
- Employee discount