ABOUT GABE RESOURCES, LLC
Gabe Resources, LLC is a local franchisee of Baskin-Robbins in Colleyville, TX.
We believe that great stores are built by great leaders. We are creating an environment where passionate, driven people are empowered to deliver a memorable guest experience every day — one scoop, one smile, one celebration at a time.
We promote a culture of respect, dignity, and accountability at every level. We’re looking for someone ready to take genuine ownership of our store — not just manage it, but lead it with pride and purpose. If you’re hired, Gabe Resources, LLC will be your employer, and we’ll be fully invested in your success.
ABOUT THE ROLE
The Restaurant Manager is the cornerstone of our operation. You are responsible for everything that happens inside our store — the quality of our products, the performance of our team, the experience our guests have, and the financial health of the business. This is a true leadership role, not a supervisory one.
You will help recruit, train, and develop your team. You will own the store’s P&L, control costs, manage inventory, and execute the brand to the highest standard. You’ll be a coach, a problem-solver, a culture-setter, and a standard-bearer — all at once. If you’re someone who thrives when given real responsibility and the autonomy to lead, this is the role for you.
PEOPLE & TEAM LEADERSHIP
- Train and develop all team members — from crew to shift leaders to assistant managers
- Set clear expectations, provide ongoing coaching, and conduct regular performance reviews
- Build a positive, high-energy team culture rooted in respect, accountability, and recognition
- Address performance issues directly, fairly, and in compliance with applicable employment law
- Create and manage scheduling to ensure proper coverage while controlling labor costs
- Foster an environment where every team member feels valued, supported, and motivated to grow
GUEST EXPERIENCE
- Champion a guest-first culture throughout every shift, every day — lead by example
- Resolve guest concerns with urgency, empathy, and professionalism
- Monitor and respond to guest feedback to continuously improve the store experience
- Ensure every guest leaves satisfied — and wanting to come back
OPERATIONS & FINANCIAL MANAGEMENT
- Take full ownership of store operations — quality, cleanliness, speed of service, and guest satisfaction
- Manage and analyze P&L results, identifying opportunities to improve profitability
- Control labor costs, food costs, and cash handling with precision and consistency
- Oversee product ordering, inventory management, and proper rotation to minimize waste
- Execute sales plans and support initiatives set forth by ownership to maximize revenue
- Ensure all brand standards and marketing initiatives are implemented flawlessly
- Maintain full compliance with food safety, sanitation, and all state and federal regulations
- Promptly address equipment issues, maintenance needs, and facility concerns
- Enforce uniform standards: hat, clean pressed apron, brand-approved shirt, blue jeans (no rips), non-slip shoes
WHAT WE’RE LOOKING FOR
- Proven restaurant, retail, or hospitality management experience
- Strong P&L and cost-control acumen
- Natural leader who builds and retains great teams
- Guest-centric mindset — sets the tone for the whole store
- Sharp decision-maker under pressure
- Passionate about results and continuous improvement
- Honest, accountable, and unwaveringly reliable
- Fluent in spoken and written English
- Solid math, writing, and computer skills
- Available minimum 32 hours per week
- Must hold a valid Texas Food Manager Certification (or ability to obtain prior to start date)
- High school diploma or GED required; some college coursework or an associate's degree is a plus
PHYSICAL REQUIREMENTS
- Standing for extended periods
- Bending, stooping, and reaching
- Pushing, pulling, and repetitive hand and wrist motion
- Lifting up to 50 lbs (boxes, ice, product)
- Working in a compact shop environment
PERKS & HIGHLIGHTS
- Performance-based growth opportunities
- Free & discounted treats
- Leadership development support
- Paid Time Off
