Store
Manager. Fruita Consumers Cooperative was founded in 1937. A cooperative is a group of individuals and/or businesses that work together to a benefit through numbers. It is jointly owned and democratically controlled. We currently have three branch stores, Fertilizer plant and tire center. This opportunity is for our branch located in Nucla Colorado.
General Summary
The Nucla Store Manager is responsible for ensuring superior customer service in their
store. They must develop associates at all levels, drive sales and
profitability, and maintain effective expense and payroll budget management.
They will also ensure compliance with effective inventory management and
merchandising practices and all Cooperative policies and procedures.
Essential
Duties and Responsibilities Include the following. Other duties may be assigned.
Customer Service
Provide positive representation of store.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Provide a friendly, outgoing demeanor; work well with customers as well as associates.
Ensure all calls and pages are answered promptly, courteously and effectively. Handle
customer complaints. Work to resolve problems with the customer and have
store’s best interest taken into consideration.
Possess excellent product knowledge and knowledge of store layout and location of
products.
Store Operations
Ensure a positive, professional and safe work environment for all associates.
Supervise the “general operations” of the entire store.
Responsible for ordering and maintaining desirable product inventory levels to ensure store profitability in compliance with cooperative objectives.
Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink. Monitor shrink numbers and take corrective actions.
Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment).
Ensure receiving, checking in, stocking of merchandise for the store is being done completely.
Responsible for maintenance of back stock levels.
Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
Provide assistance in the overall general maintenance of the store.
Ensure weekly price changes are being completed.
Ensure monthly cycle counts and negative on hand reports are being completed.
Ensure signage is current in the entire store.
Provide a clean and orderly sales floor, including end caps and ad goods merchandised.
Ensure special orders and rain-checks are being completed properly.
Ensure ad signage and products are ready for the customers.
Store Support Operations
Responsible for the P & L and other corresponding reports.
Assist Retail Operations Manager with the budget process for sales and expenses presentation with President and CEO.
Manage payroll and other controllable expenses.
Responsible for the implementation of Store Support programs.
Attend trade shows and seminars with company guidance as directed.
Responsible for successful Loss Prevention, Safety and Internal Audits.
Hiring and Training of Associates
Conduct weekly management staff meetings.
Ensure effective training and development of all associates.
Recruit prospective associates for possible management positions throughout store.
Manage and support the hiring, scheduling, reviewing, rewarding and coaching of all store associates including management.
Actively recruit and promote the advancement of store associates.
Leadership
Become an integral part of the community in which you live and work through civic organizations and being community minded.
Challenge all associates to think of ways to better merchandise product, control expenses and increase sales.
Lead by example; be approachable by all associates and customers.
Other
Essential Requirements
Have a valid Driver’s License with acceptable driving record.
Education/Training
High School or GED equivalent required; degree preferred.
Experience
Must have previous retail management experience. Hardware experience preferred.
Physical Demands
Ability to lift 50lbs. consistently, stand and walk for up to 9 hours during shift.
Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation
Work schedule
- Other
Benefits
- Paid time off
- Health insurance
- Employee discount
- 401(k)
- Other
- Dental insurance
- Vision insurance
- 401(k) matching