Chick-fil-A - AM Director of Operations
Are you passionate about leading operations in a dynamic and fast-paced environment? Do you thrive in a positive, team-focused setting?
Join Chick-fil-A as the AM Director of Operations and be a part of a loving and enthusiastic team that values teamwork and leadership development. Are you ready to take on the challenge of ensuring smooth operations and delivering delicious experiences to our customers?
Job Perks:
- Flexible schedule
- Paid time off
- $500 clothes stipend
- Cell phone reimbursement
- Employee discounts
- Family Day
- Health Insurance
AM Director of Operations
As a Manager, you have one of the most important jobs at our Chick-fil-A restaurant: you are in charge of ensuring that every guest is treated with honor, dignity, and respect as well as ensuring the team has all the resources and skills necessary to perform their jobs.
REQUIREMENTS
- At least one year of restaurant management experience
- 2-5+ years of experience leading a team
- Background in hospitality and/or customer service
- Problem-solver; excellent decision maker under pressure
- Servant-hearted; others first mentality
- Effective leader; proactive to accomplish goals
- Teachable; receives feedback with a growth mindset
- Humility; genuine love for people
- Self-motivated; ability to set and achieve goals and produce results
Primary Responsibilities:
- Guest Experience - You are responsible for ensuring each guest has a
"REMARK"able experience during their visit with us. This means utilizing the team to their strengths and reallocating when necessary. You also need to be in-touch with the needs of the guest during the shift.
- HUSTLE - We are a quick service restaurant. The expectation from our guests is that they are served quickly and with a smile. Hustle is accomplished with care and efficiency.
- Culture - Creating "REMARK"able experiences does not just stop with our guests. Our Team Members are the heartbeat behind everything we do. It is your responsibility to ensure that the Team knows/learns the expectations for their roles and are encouraged along the way.
- Cash Control - You are responsible for the flow and control of cash during your shift. Maintaining thorough cash controls and holding accountable discrepancies are a critical part of keeping the restaurant profitable.
- Food Quality - We are first and foremost a restaurant. Serving "crave"able food is what brings guests in the doors and keeps them coming back.
- Food Safety - The safety of our guests, particularly food safety, is paramount.
Being aware of your behavior and actions as it affects food safety in the restaurant is critical and one of the most important things you will do.
- You alone are responsible for knowing and following ALL unit policies
- Leadership Development - A key part of what makes us great is that we pour into the lives of those we lead, developing strong leaders for the future every day.
- Protect the interests of the Operator
Working at Chick-fil-A at Raymore is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A.
Flexible Hours
- You may have commitments to your family, we will arrange your work schedule around them. A qualified candidate for this role should expect to work 5:30am-2pm 4-5 days a week.
Location: Raymore (MO)
If you are a highly skilled and motivated individual with a passion for leading operations in a fun and fast-paced environment, apply now to become Chick-fil-A's AM Director of Operations!
Location: Raymore (MO)
