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Chick-fil-A Careers and Jobs

Customer Service Team Member

Do you enjoy working with people, staying busy, and creating positive experiences for others? Are you the type of person who takes pride in being dependable, working hard, and contributing to a team? If so, we would love to meet you!

At Chick-fil-A, our Team Members are at the heart of everything we do. We are looking for friendly, motivated individuals who enjoy serving others and thrive in a fast-paced environment. Whether you are looking for your first job or seeking a long-term opportunity to grow, this role provides valuable experience, leadership development, and the chance to be part of a team that genuinely cares about its people.


Why You'll Love Working for Us

  • Flexible scheduling options to help support school, family, and personal commitments
  • Sundays off guaranteed
  • Opportunities for advancement into leadership roles
  • Hands-on training and ongoing development
  • A positive, team-oriented environment where your contributions matter
  • Scholarship opportunities and tuition assistance programs
  • Work alongside people who encourage, support, and challenge each other to grow
  • Competitive benefits available for eligible full-time Team Members

Shift Availability

  • Currently hiring for all shifts
  • Must be available to work on Saturdays

Pay: up to $15/Hr based on availability


Benefits

  • Opportunities for career advancement and leadership development
  • Health insurance and 401(k) opportunities for eligible full-time Team Members
  • Scholarship opportunities and tuition assistance
  • Employee meal discounts
  • Sundays off
  • Comprehensive training and development

Responsibilities

  • Provide exceptional hospitality and customer service to every guest
  • Accurately take customer orders and process transactions
  • Serve guests at the front counter, dining room, curbside, and drive-thru
  • Maintain a clean, organized, and welcoming environment
  • Restock supplies and assist with cleaning tasks throughout the shift
  • Work collaboratively with team members to ensure efficient operations
  • Learn multiple areas of the restaurant and support the team where needed
  • Help create a positive experience for both guests and fellow Team Members


Qualifications and Skills

  • Must be 16 years of age or older
  • No prior experience required
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Dependable, coachable, and team-oriented
  • Ability to remain professional and friendly during busy periods
  • Ability to stand for extended periods and perform physical job duties
  • Able to lift up to 40 pounds
  • Comfortable working both indoors and outdoors as needed


Ready to join a team that invests in your growth while serving guests with excellence every day? Apply today! Qualified applicants can expect to hear from our team within 1–3 business days. Please do not contact the restaurant directly regarding your application status.

Work schedule

  • 8 hour shift
  • Weekend availability

Benefits

  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Other

Chick-fil-A - Chick-fil-A Stratford Hills

7125 Forest Hill Ave, Richmond, VA 23225, USA
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.