The Gifting Company Conformance Statement
In the performance of their respective tasks and duties all employees are expected to conform to the following
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees, customers and suppliers.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communication and coordinating work efforts with other employees and organizations.
Job Purpose
The Shipping & Receiving Supervisor is responsible for overseeing daily shipping, receiving, and warehouse operations to ensure safe, accurate, and timely movement, storage, and dispatch of inventory and orders. This role requires strong leadership, communication, and organizational skills to uphold company standards in productivity, quality, safety, and compliance. The Supervisor provides hands on support while directing and coaching team members to maintain operational efficiency.
Essential Duties and Responsibilities
- Supervise daily activities of the shipping, receiving, warehouse, and logistics staff.
- Provide training, guidance, and performance direction to team members.
- Create staffing plans in collaboration with management to meet daily production and shipping needs.
- Promote a positive, collaborative, and high-performance environment.
- Oversee and participate in all receiving, warehousing, inventory movement, and shipping operations.
- Ensure all inbound and outbound shipments follow company procedures and SQF/GMP requirements.
- Maintain accurate logs, documentation, and records for trucks, deliveries, and inventory transfers.
- Maintain the relationship as primary FedEx, UPS, USPS, LTL contact.
- Partner with the Inventory Coordinator to schedule, organize, and execute transfer trucks and inventory movements.
- Oversee stock rotation, inventory accuracy, and efficient warehouse space utilization.
- Oversee and participate in promptly logging shipping and receiving information into the ERP system.
- Support cycle counts, physical counts, and inventory reconciliation.
- Communicate with Production, Supply Chain, and other departmental leads to maintain accurate stock levels and ensure timely delivery of materials.
- Enforce GMP, SQF, and employee safety guidelines daily.
- Maintain safe working conditions and ensure proper use and certification and daily redundant inspections of forklifts.
- Support quality control efforts to reduce customer complaints and product errors.
- Maintain a clean, organized, and compliant warehouse environment.
- Identify and implement opportunities to improve efficiency, reduce waste, and streamline shipping/receiving processes.
- Implement visual workplace improvements to support training, productivity, and quality.
- Maintain a continuous improvement mindset and encourage creativity and problem solving within the team.
- Perform other related tasks and special assignments as needed to support overall operational success and departmental goals.
Competencies
- Safety Focus
- Communication Proficiency
- Organizational Skills
- Strong Work Ethic
- Leadership
- Professionalism
- Continuous Learning
- Time Management
- Attention to details
- Problem Solving
- Accountability
- Dependability
- Physical Ability
- Teamwork
- Adaptability
- Continuous Learning
Qualifications
High School Diploma or GED required.
3+ years of shipping, receiving, or warehouse experience preferred.
1-3 years supervisory or lead experience.
Forklift certification (or the ability to obtain certification).
Working knowledge of warehouse management systems, order fulfillment processes, and shipping carrier requirements.
ERP System
NetSuite experience preferred
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position works in a warehouse setting. This role routinely transports supplies to and from other work areas in order to maintain supply quantities compatible with daily orders. This role regularly is required to walk and stand on hard floors for extended amounts of time. This role may be required to operate a pallet jack, forklift, and other related stockroom equipment.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or reach; reach with hands and arms, talk and
hear. The employee frequently is required to stand, walk, stoop, kneel, crouch and balance. The employee must regularly lift and /or move objects up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
THE GIFTING COMPANY is an Equal Opportunity Employer – Minorities, Females and Veterans are encouraged to apply.
Work schedule
- Weekend availability
- Monday to Friday
- Holidays
- 8 hour shift
- 10 hour shift
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)