Food Sampler

Full-timePart-time

Chick-fil-A Cleveland – Food Sampler & Dining Room Hospitality Team Member

Chick-fil-A Cleveland is seeking an enthusiastic, guest‑focused individual to serve as our Food Sampler. This role is designed to elevate the guest experience by offering product samples during designated times of day and at special events.

When not sampling, this team member supports the dining room by engaging with guests, refreshing tables, and ensuring a clean, welcoming environment.

Core Responsibilities

Food Sampling

•Present and distribute samples of featured menu items during scheduled sampling times.

•Engage guests with a friendly, confident approach that reflects Chick-fil-A’s hospitality standards.

• Share basic product information (ingredients, flavor profile, limited-time offerings) in a clear and positive way.

•Maintain a clean, organized sampling station and follow all food safety guidelines.

•Support sampling efforts at special events, promotions, or community activities.

Dining Room Hospitality

• Perform table touch-ins to ensure guests have everything they need for an exceptional visit.

•Assist with clearing and sanitizing tables, restocking condiments, and maintaining a clean

dining room.

• Offer refills, provide high-chair or booster seat assistance, and anticipate guest needs.

•Create a warm, welcoming environment for families, children, and guests of all ages.

Requirements & Qualifications

•Friendly, outgoing personality with a passion for guest interaction.

•Strong communication skills and comfort initiating conversations.

• Ability to stand and walk for extended periods.

•Commitment to food safety and cleanliness standards.

•Flexible availability, including peak meal times and occasional events.

• Previous customer service or hospitality experience is a plus but not required.

What Success Looks Like

•Guests feel welcomed, informed, and excited about the products sampled.

• The dining room remains clean, inviting, and well‑supported

during non-sampling times.

• The team member

consistently demonstrates Chick-fil-A’s core values of service, care, and

excellence.

Chick-fil-A - Keith Street

3890 Keith St NW, Cleveland, TN, 37312

Apply

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.