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Job Summary


We’re seeking an experienced Restaurant Host to manage guest flow, reservations, and the front-of-house experience during service. This role is critical to the success of the dining room and requires someone who is calm under pressure, organized, and hospitality-driven.



Responsibilities


  • Greet and seat guests professionally and efficiently
  • Manage reservations, walk-ins, and waitlists accurately
  • Control table pacing to support kitchen and service flow
  • Communicate wait times clearly and honestly
  • Coordinate closely with servers, bartenders, and management
  • Handle guest questions and minor concerns with confidence
  • Maintain a clean, organized host stand and entry area
  • Answer phones and manage incoming inquiries



Requirements


  • 2+ years hosting experience in a full-service or high-volume restaurant
  • Strong understanding of table management and pacing
  • Experience with reservation systems (OpenTable, Resy, Tock preferred)
  • Excellent communication and customer service skills
  • Ability to multitask and stay composed in a fast-paced environment
  • Professional appearance and demeanor



Preferred Qualifications


  • Experience handling busy services and long waitlists
  • Familiarity with POS and reservation platforms
  • Ability to work nights, weekends, and holidays



Why Join Us


  • Professional, team-oriented environment
  • Consistent scheduling
  • Opportunity to be a key part of the guest experience


Work schedule

  • 8 hour shift
  • Weekend availability
  • Holidays
  • Night shift

Benefits

  • Employee discount
  • Paid training
  • Other

Ottava Via - 1400 michigan ave

1400 Michigan Ave, Detroit, MI, 48216
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