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Chick-fil-A Careers and Jobs

Shift Leader

Rate of payStarting at $16 per hour

Join Our Chick-fil-A Family as a Team Leader!

Are you ready to take the next step in your leadership journey? At Chick-fil-A, Team Leaders play a vital role in shaping our team culture, driving operational excellence, and ensuring our guests receive the signature Chick-fil-A experience. With a passion for people, strong character, and a servant’s heart, Team Leaders inspire others while growing both personally and professionally.

Position Type:

  • Full-Time and Part-Time

Why You’ll Love Leading With Us:

  • Positive Work Environment: Make a difference by leading and inspiring others in a fun, supportive workplace.
  • Flexible Scheduling: We’ll work around your commitments, and we’re always closed on Sundays!
  • Learn From the Best: Work directly with an experienced Operator and Restaurant Leaders.
  • Grow With Intentionality: Receive training and development to help you reach your career goals.
  • Scholarship Opportunities: Pursue your education with support from Leadership Scholarships.
  • Competitive Pay: Earn a competitive paycheck while advancing your leadership skills.

What You’ll Do as a Team Leader:

  • Lead by example and set the tone for exceptional teamwork and service.
  • Assist with day-to-day operations in a high-volume, fast-paced environment.
  • Respond immediately and respectfully to guest needs.
  • Train and mentor new hires, ensuring they embrace our values and standards.
  • Open and/or close the restaurant, manage shifts, and serve as a key holder.
  • Count drawers, finalize the day’s financials, and ensure operational accuracy.
  • Foster a positive and encouraging environment for Team Members.
  • Communicate effectively, both verbally and in writing.

What We’re Looking For:

  • A warm smile, friendly demeanor, and enthusiastic communication skills.
  • Strong interpersonal skills and a passion for serving others.
  • Dependable and able to work in a fast-paced environment.
  • Ability to coach and develop Team Members to reach their full potential.
  • Commitment to providing exceptional customer service.
  • Reliable transportation.
  • A willingness to work collaboratively and take ownership of responsibilities.
  • Preferred but not required: prior experience as a shift lead, crew lead, supervisor, team lead, or manager.

More About Chick-fil-A®

Most Chick-fil-A® restaurants are independently owned and operated by local business leaders who are deeply invested in their teams. Employment decisions and policies are made by each individual Owner/Operator, ensuring a personal and supportive work environment.

Ready to Lead With Us?

If you’re passionate about making a positive impact, growing as a leader, and serving with excellence, apply today to join our Chick-fil-A family!

Chick-fil-A - Ingleside

5668 Baltimore National Pike, Catonsville, MD, 21228
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.