About High Grounds
Born in the Rocky Mountain state, High Grounds is a young and growing company
bringing nearly a decade of experience to every job. Our team of certified technicians
elevates coffee service standards with integrity, excellence, and passion. We believe
that exceptional service isn’t just important—it’s essential to a thriving coffee
business. At High Grounds, consistently exceptional service is our standard, and we
look forward to helping both our clients and our team reach new heights.
Position Summary
We are seeking a Field Service Technician to join our team in Mead, CO. This full-time
position is responsible for the installation, maintenance, and repair of commercial
coffee and restaurant equipment—including espresso machines, brewers, grinders,
and water filtration systems.
The ideal candidate is technically skilled, detail-oriented, and thrives in a field-based,
customer-facing role. You’ll work independently, diagnose and repair equipment
efficiently, and deliver outstanding service to our clients, including Ziggi’s Coffee and
other locations across the region.
This is an excellent opportunity to grow your career with a dynamic and expanding
company that values skill, professionalism, and teamwork.
Key Responsibilities
• Install, inspect, troubleshoot, and repair commercial coffee and espresso
equipment at customer sites.
• Perform preventative maintenance, calibration, and testing to ensure optimal
performance and beverage quality.
• Diagnose and resolve electrical, mechanical, and hydraulic issues efficiently.
• Maintain accurate service records, work orders, and parts inventory.
• Communicate clearly with customers and internal teams regarding service
status and recommendations.
• Keep company vehicle, tools, and parts inventory clean and organized.
• Adhere to all safety procedures and manufacturer service standards.
• Participate in on-call rotation and respond to after-hours or emergency service
requests as needed.
• Stay current on new equipment and technologies through manufacturer
training and company support.
Qualifications
• Minimum 3 years of experience in commercial equipment installation,
maintenance, and repair (preferred).
• Proficiency in troubleshooting mechanical, electrical, and hydraulic systems.
• Strong attention to detail, organization, and problem-solving skills.
• Excellent customer service and communication abilities.
• Ability to work independently and manage time effectively.
• Valid driver’s license with clean driving record and willingness to travel to
customer locations.
• Technical training or certifications in mechanical or electrical systems
preferred.
• High school diploma or equivalent; additional technical education a plus.
• Ability to lift and maneuver up to 75 lbs and perform physically demanding
tasks safely.
• Prior experience with commercial coffee equipment repair strongly preferred.
Schedule & Travel
• Full-time, typically 8-hour shifts (hours may vary by service needs).
• Occasional weekends, evenings, and holidays as required.
• Frequent travel to customer locations within and outside of Colorado.
Benefits
We believe in investing in our team’s well-being and future. Eligible employees enjoy:
• Paid Time Off (PTO)
• 401(k) retirement plan
• Health insurance for qualified employees
• Ongoing training and certification opportunities
• Supportive, team-oriented culture with room for career growth and
advancement
• Free Coffee!
Join Our Team
If you’re passionate about coffee, skilled with your hands, and take pride in providing
exceptional service, we’d love to hear from you. At High Grounds, you’ll find more than
just a job—you’ll find a place to grow, learn, and make a difference.
Apply today and help us elevate the standard of coffee service, one cup at a time.
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
Benefits
- Paid time off
- Health insurance
- 401(k)
- Paid training