General Responsibilities:
Uses the Point-of-Sale system in the To-Go Shop to itemize food purchases using plate
combinations, issues tickets to guests, takes payment from guests for meals and other items,
and provides the proper change when required. The Checker/Cashier maintains the
checker/cashier station, thanks guests for dining at Piccadilly, and recommends the purchase of
other items.
Principal Duties:
• Reviews daily menu items with cooks and managers.
• Prepares checker/cashier station for restaurant opening by checking equipment and
supplies.
• Provides excellent guest service by greeting and engaging guests, preparing orders,
requesting feedback on their visit, suggestively selling items, and accurately entering
payments into the Point-of-Sale system.
• Verifies change fund at the beginning and end of shift.
• Receives guest meal orders and serves requested items using proper serving
techniques and in the standard portion size in appropriate To-Go containers.
• Accurately and quickly enters sales using the Point-of-Sale system. Informs guest of the
total amount.
• Properly processes coupons, discounts, and payments from guests.
• Process payments and calculates change accurately.
• Follows all cash control policies and procedures.
• Maintains safety, cleanliness, and appearance of Checker stand.
• Communicates guest feedback to management and team where necessary. Promptly
notifies manager on any quality control issues, guest compliments or complaints.
• Suggests other items to be purchased such as gift cards, sundry items, and holiday
specials.
• Welcomes and thanks guests for dining at Piccadilly with a friendly smile.
• Maintains proper accounting of credit card and other payment information for verification.
• Correctly completes accounting form(s).
• Maintains a clean and safe environment by following proper food and workplace safety
techniques. Monitors To-Go beverage station for potential hazards to guests and
notifies manager of broken or faulty equipment or other safety hazards.
• Completes daily and weekly cleaning duties as assigned by the Restaurant Cleaning
Program.
• Uses good interpersonal skills to create a friendly and comfortable environment for self
and others.
• Performs additional duties as assigned by a manager.
To-Go locations additional duties:
• Sets up, maintains, and breaks down the beverage station, condiment station, and
lobby. Maintains cleanliness of sneeze guards and windows.
Physical Demands:
• Good hearing and visual ability.
• Good verbal communication skills.
• Moderate Lifting and carrying items for distances of at least 10 feet.
Frequent exposure to several disagreeable elements of factors such as:
• Sitting and/or standing continuously for up to four hours
• Exposure to hot and cold food items
• Exposure to changes in temperature in entrance area
• Exposure to slippery floors
• Moderate noise levels
• Frequent grasping, bending, crouching, and reaching
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.