General Responsibilities:
Uses the Point-of-Sale system in the To-Go Shop to itemize food purchases using plate
combinations, issues tickets to guests, takes payment from guests for meals and other items,
and provides the proper change when required. The Checker/Cashier maintains the
checker/cashier station, thanks guests for dining at Piccadilly, and recommends the purchase of
other items.
Principal Duties:
• Reviews daily menu items with cooks and managers.
• Prepares checker/cashier station for restaurant opening by checking equipment and
supplies.
• Provides excellent guest service by greeting and engaging guests, preparing orders,
requesting feedback on their visit, suggestively selling items, and accurately entering
payments into the Point-of-Sale system.
• Verifies change fund at the beginning and end of shift.
• Receives guest meal orders and serves requested items using proper serving
techniques and in the standard portion size in appropriate To-Go containers.
• Accurately and quickly enters sales using the Point-of-Sale system. Informs guest of the
total amount.
• Properly processes coupons, discounts, and payments from guests.
• Process payments and calculates change accurately.
• Follows all cash control policies and procedures.
• Maintains safety, cleanliness, and appearance of Checker stand.
• Communicates guest feedback to management and team where necessary. Promptly
notifies manager on any quality control issues, guest compliments or complaints.
• Suggests other items to be purchased such as gift cards, sundry items, and holiday
specials.
• Welcomes and thanks guests for dining at Piccadilly with a friendly smile.
• Maintains proper accounting of credit card and other payment information for verification.
• Correctly completes accounting form(s).
• Maintains a clean and safe environment by following proper food and workplace safety
techniques. Monitors To-Go beverage station for potential hazards to guests and
notifies manager of broken or faulty equipment or other safety hazards.
• Completes daily and weekly cleaning duties as assigned by the Restaurant Cleaning
Program.
• Uses good interpersonal skills to create a friendly and comfortable environment for self
and others.
• Performs additional duties as assigned by a manager.
To-Go locations additional duties:
• Sets up, maintains, and breaks down the beverage station, condiment station, and
lobby. Maintains cleanliness of sneeze guards and windows.
Physical Demands:
• Good hearing and visual ability.
• Good verbal communication skills.
• Moderate Lifting and carrying items for distances of at least 10 feet.
Frequent exposure to several disagreeable elements of factors such as:
• Sitting and/or standing continuously for up to four hours
• Exposure to hot and cold food items
• Exposure to changes in temperature in entrance area
• Exposure to slippery floors
• Moderate noise levels
• Frequent grasping, bending, crouching, and reaching
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Benefits
- Flexible schedule
- Employee discount
- Paid training
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance