- Greets members/guests, provide prompt, courteous and friendly customer services.
- Manages reservation system, check members in, collect fees, assign tee times, informs players of course rules and conditions, and maintains logs.
- Sales merchandise, maintain inventory records, and accurately reconciles cash register sales with daily sales reports.
- Ensures members meet the proper dress code.
- Assists in coordinating and providing assistance in department tournaments and events.
- Assist members with all their needs while in the pro-shop Ensures complaints are dealt with in a pleasant manner and recorded to Golf Professional.
- Maintains the pro-shop environment by keeping the shop neat and orderly by general housekeeping duties: maintains, cleans, and straightens merchandise displays, cleans facility.
- Answers phones, direct calls, and answer member questions professionally.
- Follows procedures for proper opening and closing of pro-shop.
- Maintains positive professional and effective working relationships by providing exceptional customer service.
- Regular attendance is an essential function of this job to ensure continuity
- May be required to work early mornings, evenings, holidays and weekends.
