Job Description
We are looking for an experienced and skilled General Manager with remarkable skills, who will run our restaurant effectively and with attention to detail. Our General Manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store. The responsibilities of the General Manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience. More importantly, a perfect General Manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.
Main Responsibilities of General Manager
- Responsible for every aspect of everyday supervision and day to day activities of restaurant outlets
- Responsible for resources management
- Takes care of stock, staff, and sales management
In this role, you will be required to:
- Manage the kitchen staff and workflow to ensure all orders are prepared to the highest standard and in a timely manner.
- Ensure that all menu items are prepared according to recipe and presentation standards.
- Conduct regular inventory checks and order supplies when needed.
- Monitor food and labor costs to ensure compliance with targets.
- Hire and train new kitchen staff and provide guidance and coaching to existing staff.
- Foster a positive and productive work environment that encourages teamwork and customer satisfaction.
- Ensure compliance with company policies, health and safety regulations, and sanitation standards.
- Continuously seek to improve processes and quality.
- Research new wholesale food suppliers and negotiate prices
- Calculate future needs in kitchenware and equipment and place orders, as needed
- Manage and store vendors’ contracts and invoices
- Coordinate communication between front of the house and back of the house staff
- Prepare shift schedules
- Supervise kitchen and wait staff and provide assistance, as needed
- Keep detailed records of daily, weekly and monthly costs and revenues
- Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
- Monitor compliance with safety and hygiene regulations
General Manager Job Requirements
- Commercial awareness
- Confidence
- Resourcefulness
- Organizational skills
- Teamworking skills
- Verbal communication skills
- Numerical skills
- IT & POS skills
- Enthusiasm
- Executive skills
- Problem-solving skills
- Showing initiative
- Setting a good example
Work schedule
- Day shift
- Night shift
- Weekend availability
- Monday to Friday
- Holidays
- On call
Benefits
- Paid time off
- Employee discount