Assistant General Manager – STRAP TANK RESAURANT AND BREWERY
We’re looking for an experienced and motivated Assistant General Manager to support daily operations at our pub-style restaurant. This role partners closely with the General Manager to ensure exceptional guest experience, strong team performance, and smooth front- and back-of-house operations.
The ideal candidate thrives in a fast-paced hospitality environment, leads by example, and is passionate about food, beverages, and service.
Key Responsibilities
Operations & Service
- Oversee daily restaurant operations, including opening/closing procedures
- Ensure high standards of food quality, cleanliness, and guest service
- Resolve customer concerns quickly and professionally
- Maintain compliance with health, safety, and alcohol service regulations
Team Leadership
- Assist in hiring, training, and scheduling staff
- Lead shifts and motivate team members to deliver excellent service
- Provide ongoing coaching and performance feedback
- Foster a positive, team-oriented work environment
Financial Performance
- Support inventory management, ordering, and cost control
- Assist with budgeting, labor cost management, and sales tracking
- Monitor cash handling and POS accuracy
Bar & Beverage Oversight
- Ensure proper execution of beer, wine, and cocktail programs
- Maintain knowledge of rotating taps, specials, and promotions
- Enforce responsible alcohol service
Qualifications
- 2+ years of restaurant or pub management experience (AGM or supervisor level preferred)
- Strong leadership and communication skills
- Knowledge of food safety and alcohol service standards
- Ability to work nights, weekends, and holidays
- Experience with Toast POS, Kickfin, and Social Schedules software
- High energy, hands-on approach to management
Preferred Qualifications
- Experience in high-volume pub or bar environments
- Craft beer or beverage program knowledge
- ServSafe or similar certification
- Track record of improving team performance and guest satisfaction
Compensation & Benefits (customize as needed)
- Competitive Hourly wage
- Employee discounts
- Growth opportunities within the company
Work schedule
- Monday to Friday
- Weekend availability