Catering Delivery Team Member Role
At Chick-fil-A De Zavala, the Catering Delivery Team Member role offers more than just a job — it’s an opportunity to grow both personally and professionally.
Our team plays a key role in supporting catering operations by providing excellent service and ensuring that orders are handled with care and accuracy. No prior experience is required — we provide all training and support needed to succeed. We’re looking for friendly, dependable individuals who are passionate about serving others and helping guests enjoy a great experience beyond the restaurant. Chick-fil-A is a fantastic opportunity for individuals from all backgrounds, and we welcome those who are ready to contribute to a positive, high-performance team environment.
Catering Delivery Team Member:
- Works together with the other restaurant leaders in order to accomplish the Owner/Operator’s vision for the restaurant.
- A leader in the restaurant dedicated to facilitating and handling outgoing catering orders and ensuring smooth operations of catering functions for guest and staff alike.
Responsibilities:
- Work directly with Catering Manager.
- Responsible for catering preparation, delivery, and maintaining positive relationships with clientele and repeat customers.
- Complete catering set-ups for the remainder of the day and into the next day, as needed.
- Prepare and package food and drink products for catering orders.
- Effectively communicates to the team about prepped orders through our messaging platform.
- Warm and friendly to guests as well as team members.
- Communicate effectively to the Catering Manager and kitchen staff regarding catering needs.
- Follows through on tasks to completion with speed and accuracy.
- Able to engage in conversation regarding the business.
- Evaluate food quality and catering quality on a daily, weekly, and monthly basis.
- Practice safe food handling procedures at all times.
- Assist with all other restaurant operations as needed, including additional prep of catering orders.
- Physically able to manage set-up and delivery of catering orders (lift and carry).
- Communicates to leadership about catering inventory and makes sure all supplies are available, including TMS bags.
- Must be 18 or older, with a valid driver’s license, current insurance, and vehicle required.
- Abides by all transportation laws and maintains a safe driving record.
Desired Skills:
- Seeks out work without being asked
- Helps to seek and solve problems
- Strong sense of urgency and initiative
- Cares about quality of work and most importantly, our guests
- Customer-friendly demeanor and willingness to serve anywhere needed
- Ability to work outdoors for extended periods of time in a variety of weather conditions (10+ hr shift)
- Walk, bend, kneel, squat, stand, and lift heavy objects
- Able to lift 40 - 50 pounds on a consistent basis
- Strong team-working skills - gets along well with others
- Communication skills, verbal and written (English fluency preferred)
- Able to maintain an optimistic and friendly attitude throughout shift
- Able to excel in a fast-paced, PRESSURE-filled environment
- Ability to multitask
- Detail-oriented
Qualities:
- Smiles
- Honest
- Positive attitude
- Optimistic
- Speaks loudly and enthusiastically!
- Tenacity to carry through on projects
- Chemistry with rest of team
- Reliable
- Strong sense of ownership
- Attention to details
- Proactive
- Consistent with Chick-fil-A’s companywide culture
- Calm under pressure
- Able to lift 40-50 pounds
- Able to excel in a fast-paced, team environment with a sense of urgency in getting things done
- Self-starter who can work independently and accept directions from others
- Multitask to lead a number of projects at the same time
- Loves serving people
Benefits:
- Sundays off
- Career Options to become a CFA Franchisee or Staff member for CFA Inc.
- 100% PAID TUITION at our partner school Point University (https://point.edu)
- Remarkable Futures Scholarships Opportunity ($2500 - $25000)
- Vacation and Insurance Opportunity after 1 year or promotion
- Free employee and family meals
- Competitive Wages
- Professional Development
- Community-oriented Environment
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Monday to Friday
- Holidays
- Day shift
- Night shift
Benefits
- Flexible schedule
- Referral program
- Employee discount
- Paid training
- Mileage reimbursement
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- 401(k)