Back of House (BOH) Team Member
The Back of House (BOH) Team Member is responsible for preparing high-quality food safely, efficiently, and consistently while supporting smooth restaurant operations. BOH Team Members work behind the scenes to ensure guests receive fresh, accurate, and delicious meals by following Chick-fil-A’s recipes, food safety standards, and operational procedures.
This position requires teamwork, attention to detail, and a commitment to excellence. BOH Team Members uphold Chick-fil-A’s mission, core values, and food quality standards to deliver exceptional results that support a positive guest experience.
Position Type
- Full-Time: Typically scheduled 30 or more hours per week
- Part-Time: Typically scheduled fewer than 30 hours per week
(Schedules based on business needs and availability)
Key Responsibilities
Food Preparation & Production
- Prepare, cook, and assemble menu items according to Chick-fil-A recipes, procedures, and quality standards
- Ensure food is cooked, held, and served at proper temperatures
- Follow standardized portioning, presentation, and timing guidelines
- Maintain speed and accuracy during high-volume periods
Food Safety & Sanitation
- Adhere to all food safety, sanitation, and hygiene requirements
- Follow local health department regulations and Chick-fil-A food safety policies
- Practice proper handwashing, glove use, and cross-contamination prevention
- Participate in food safety training and audits as required
Kitchen Operations & Equipment
- Operate and maintain kitchen equipment safely and correctly
- Assist with opening, closing, and daily kitchen setup
- Monitor product levels and assist with inventory rotation (FIFO)
- Report equipment issues or safety concerns to leadership
· Stock kitchen inventory as needed
· Keep up to date with new products rolled out by Chick-fil-A
· Work safely around kitchen equipment and report any maintenance issues to Leadership
Cleanliness & Organization
- Maintain a clean, organized, and sanitary kitchen environment
- Clean and sanitize workstations, utensils, equipment, and floors
- Properly dispose of waste and follow recycling procedures
- Assist with deep cleaning tasks according to established schedules
Teamwork & Communication
- Work collaboratively with other BOH and FOH Team Members
- Communicate clearly with leadership regarding product needs or issues
- Support teammates during peak and high-volume periods
- Accept coaching, feedback, and training in a positive manner
Compliance & Brand Standards
- Follow Chick-fil-A policies, procedures, and safety protocols
- Maintain professional appearance and hygiene standards
- Uphold Chick-fil-A’s mission, vision, and values
- Comply with all workplace conduct and safety expectations
· Always adhere to Chick-fil-A uniform and dress code
Qualifications
- Must meet minimum age requirements per state/local law
- Prior kitchen or food service experience preferred but not required
- Strong work ethic and willingness to learn
- Ability to follow instructions and work with consistency
- Attention to detail and commitment to quality
Physical & Work Environment Requirements
- Ability to stand and move for extended periods
- Ability to lift, carry, push, or pull up to 30–60 pounds
- Ability to work in hot, fast-paced, and physically demanding environments
- Ability to perform repetitive motions, bending, reaching, and lifting
Scheduling Requirements
- Availability to work a flexible schedule including:
- Early mornings
- Evenings
- Weekends
- Holidays (excluding Sundays)
Training & Development
- Paid onboarding and position training
- Ongoing food safety and skills development
- Cross-training opportunities across kitchen stations
- Leadership development opportunities for advancement
Compensation & Benefits
Compensation and benefits vary by location and may include:
- Competitive hourly pay
- Flexible scheduling (Closed on Sundays)
- Paid training
- Employee meal discounts
- Scholarships and tuition assistance
- Health insurance, PTO, and retirement plans (eligibility-based)
- Career growth and advancement opportunities
Core Values
- Hospitality: We serve with care and excellence
- Excellence: We strive to be our best every day
- Integrity: We do the right thing, even when it is difficult
- Teamwork: We support one another
- Respect: We value each individual
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- 401(k) matching
- Employee discount
- Paid training
- Other