Catering Operations Manager | Plate Perfect Catering | FS Food Group

FS Food Group is a leading company in the Food & Beverage industry, known for delivering the best culinary experiences in Charlotte, NC. With our fresh, convenient YAFO Kitchen locations, smoky old-school barbecue from Midwood Smokehouse, rich Latin tapestry from Calle Sol, delicious Italian recipes from Mama Ricotta’s and Little Mama’s Italian to the festive offerings of Paco’s Tacos & Tequila, we continue to set the standard in every segment. Our success is built on fresh, real ingredients, teamwork, and a commitment to quality.

We are seeking a dynamic and experienced individual to fill the role of Catering Operations Manager for Plate Perfect Catering. This unique position merges the responsibilities of food and beverage management, catering logistics, and delivery coordination. The successful candidate will be responsible for overseeing the entire process from food preparation to delivery, ensuring seamless operations and exceptional service.

Why join the Plate Perfect Catering team?

• We offer competitive salaries based on experience
• 100% employer-paid Medical, Dental, and Vision Benefits
• PTO starting at 6 months of service
• 50% off meals at all FS Food Group restaurants
• 401(k)
• Employer-paid base life insurance policy

Key Responsibilities:

• Establish operational objectives and performance metrics to track progress and drive continuous improvement.
• Grow sales by creating monthly and annual sales targets. Maintain an organized inventory of non-perishable catering items, including catering on-
• site materials. Monitor inventory levels, order supplies as needed, and track usage to minimize waste.
• Help manage the largest, most complex events (ie:DNC)
• Oversee fleet and equipment maintenance.
• Recruit, train, and supervise a catering team comprised of service staff, delivery drivers, and sales personnel.
• Foster a positive work environment that promotes teamwork, accountability, and excellence.
• Conduct performance evaluations and provide ongoing coaching and feedback to team members.
• Schedule staff shifts, manage labor costs, and maintain appropriate staffing levels to meet demand.
• Ensure compliance with safety regulations and food handling protocols.

Qualifications:

• Prior experience in catering logistics, event coordination, or a related field is preferred.
• Experience with Caterease preferred.
• Strong organizational and multitasking skills, with meticulous attention to detail.
• Excellent communication and interpersonal abilities.
• Leadership qualities with the ability to motivate and guide teams effectively.
• Proficiency in using relevant software and technology for order management and inventory control.
• Flexibility in working hours, as catering operations may involve early mornings, evenings, and weekends.
• A valid driver's license and a good driving record.

Company Information:

FS Food Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Disclaimer: The above job description is not an exhaustive list of all duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at FS Food Group, employment is “at will” or voluntary on both the part of the employee or employer. This means employment can be terminated by either party with or without notice and/or with or without cause.