Restaurant General Manager | Little Mama's Italian Kitchen | FS Food Group

Little Mama's Italian Kitchen, located in Charlotte's South Park neighborhood, has quickly become one of the city's best Italian restaurants since opening in 2020. Guests can enjoy the 1960s and 70s Italian-American dining experience with homemade pasta and fresh mozzarella made daily from the Mozz Bar.

FS Food Group has been a cornerstone in Charlotte's culinary scene since 1992, with a diverse portfolio of exceptional dining experiences, including our flagship concept Mama Ricottas. Little Mama's Italian Kitchen, nestled within our family of establishments, is an embodiment of our commitment to authentic Italian cuisine, warm hospitality, and an unwavering dedication to quality.

Little Mama's Italian Kitchen is searching for a Restaurant General Manager to join our growing family. With the recent successful opening of our new location at Rea Farms, Little Mama's has a promising future and is set to expand further in the Charlotte food scene, with additional exciting concepts on the horizon. We are seeking a dynamic Restaurant General Manager to join our growing team and be a central figure in our ongoing success story. This role is an excellent opportunity for someone passionate about advancing their career with a vibrant and expanding brand.

Why Join the FS Food Group family:

• Legacy of Success: FS Food Group has been a leader in the Charlotte dining scene since 1992, consistently delivering exceptional dining experiences.
• Diverse Portfolio: Be part of a dynamic and diverse family of restaurants, each with its unique identity and charm.
• Commitment to Quality: We prioritize quality in every aspect, from ingredients to service, ensuring that our guests have memorable experiences.
• Professional Growth: FS Food Group is committed to the professional development of its team members, providing opportunities for advancement and skill enhancement.
• Collaborative Culture: Join a team that values collaboration, innovation, and a shared passion for delivering outstanding hospitality.

We reward our General Managers with amazing benefits!

• We offer competitive salaries based on experience | $80,000 - $95,000 base salary per year
• 100% employer-paid Medical, Dental, and Vision Benefits - we got you covered
• Achievable monthly bonus structure
• Employer-paid life insurance after 6 months of service.
• PTO starting at 6 months of service
• 50% off meals at all FS Food Group restaurants
• 401(k)

Key Responsibilities:

• Leadership: Lead by example and inspire our team members to deliver outstanding service. Foster a positive and motivated work environment.
• Guest Satisfaction: Ensure that our guests receive top-notch service, and their dining experience exceeds expectations. Address guest concerns and provide solutions promptly.
• Operational Excellence: Assist in managing daily restaurant operations, including staff scheduling, inventory management, and compliance with health and safety regulations.
• Training and Development: Mentor and train team members to uphold our high standards of service and hospitality. Identify areas for improvement and implement training programs as needed.
• Financial Management: Assist in controlling costs and optimizing profitability while maintaining quality standards. Monitor and manage budgets, sales, and expenses.
• Problem Solving: Handle any challenges that may arise during shifts, from customer issues to operational obstacles, with confidence and professionalism.

If you're a devoted hospitality professional driven by a love for Italian cuisine and eager to play a pivotal role in the triumph of a well-established restaurant, we extend a warm invitation for you to become a valued member of our family at Little Mama's Italian Kitchen. Embrace the opportunity to cultivate thriving teams, elevate guest experiences, drive sales, and be an integral part of our journey toward excellence in the realm of hospitality.

FS Food Group is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Disclaimer: The above job description is not an exhaustive list of all duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at FS Food Group, employment is “at will” or voluntary on both the part of the employee or employer. This means employment can be terminated by either party with or without notice and/or with or without cause.