Job Posting: Team Lead - Front of House at Chick-fil-A
Position Type: Full-Time
At Chick-fil-A, we believe in Excellence through Empathy, Grace, and Grit, and we are looking for a Team Lead with a passion for hospitality and leadership to help us continue delivering exceptional experiences to our guests. This position offers a unique opportunity to lead by example, motivate a team, and grow within a dynamic environment.
Key Responsibilities:
- Guest Service: Provide exceptional, friendly, and efficient service to our guests, ensuring every experience is positive and memorable.
- Team Leadership: Manage, coach, and motivate front-of-house team members. Lead by example and ensure our team follows Chick-fil-A’s service standards.
- Operations: Open and/or close the restaurant according to standard operating procedures, including handling cash and financial transactions.
- Training & Development: Assist in the training and development of new team members, ensuring they understand the Chick-fil-A culture and the high standards we uphold.
- Handling Finances: Oversee cash handling procedures, ensuring accuracy and integrity in daily transactions.
- Maintain Cleanliness & Organization: Ensure the front-of-house areas are clean, well-stocked, and organized throughout shifts.
- Goal-Oriented Leadership: Take initiative to set goals and drive team performance, while giving clear direction under pressure to ensure smooth operations during peak times.
- Collaboration: Work with the leadership team to ensure all restaurant goals are met while maintaining a positive, team-focused work environment.
Qualifications:
- Experience: Previous leadership experience in a fast-paced environment, preferably in the foodservice industry.
- Skills: Strong communication skills, ability to manage multiple tasks simultaneously, and an eye for detail.
- Team-Oriented: Ability to work collaboratively with team members, creating a positive work environment.
- Goal-Oriented: Self-motivated and results-driven, with a focus on achieving team and restaurant goals.
- Adaptable: Ability to remain calm and provide direction under pressure.
- Work Ethic: Demonstrates Empathy, Grace, and Grit in every task and interaction.
- Food Management Certificate: Valid Suffolk County Food Manager License/ ServSafe License is a plus !
Benefits:
- Flexible Schedule: We understand the importance of work-life balance and offer flexible hours.
- Health Insurance: Comprehensive coverage to take care of you and your family.
- Dental & Vision Insurance: Protect your smile and your vision with great insurance options.
- 401(k) Matching: Plan for your future with our 401(k) program and company match.
- Mileage Reimbursement: If you’re driving for work-related purposes, we’ll compensate you for mileage.
- Employee Discount: Enjoy delicious meals on us during your shifts.
If you are a driven, compassionate leader with a heart for service and a commitment to excellence, we would love to hear from you! Join the Chick-fil-A team and help us deliver outstanding experiences to our guests every day. Apply today!
Benefits
- Flexible schedule
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Mileage reimbursement
- Employee discount