Are you natural storyteller and love working with people? Would you love to work in the heart of Oregon wine country? Domaine Willamette is looking for an energetic team player and customer-focused individual to be part of our brand new, world-class class méthode traditionnelle sparkling winery in the Dundee Hills.

What we offer YOU: This is an exciting opportunity to develop a clientele to grow your retail sales career and earn unlimited commissions up to 12% on all eligible wine sales. We offer competitive pay, health and vacation benefits, and generous team member discounts, among other perks. There are continuous growth opportunities within our growing company, and we would love to meet you!

Position Overview:

Winery Ambassadors are responsible for successfully building and nurturing long-term relationships with our Domaine Willamette customers. You'll be hosting elevated experiences from winery tours, to food and wine pairings, connecting with guests, and following up on all their wine and service needs. This job does have required phone usage, so must be comfortable calling customers to discuss wine specials.

Primary Job Responsibilities

• Winery Ambassadors offer Domaine Willamette's customers a pleasurable and memorable experience while selling them wine on-site or following up on their visits by staying in touch with guests by phone and email.
• Prepare and conduct private elevated experiences, seated tastings, off-site events, Pairings Wine Dinners, and daily tours when assigned. These provide face-to-face opportunities to build leads and customers. 
• Maintain updated customer relationship management software on all clients to track preferences and sales. 
• Assure all orders are placed in a timely manner and necessary follow-up is completed, 
• Attend monthly department meetings with the team to share your progress toward your monthly and yearly goals. Share ideas to help your teammates and sales promotions. 
• Attend sales training, and wine education seminars and learn our wine portfolio, history, and stories that created the winery.
• Plan strategically to maximize phone and face-to-face contact with clients.
• Work efficiently with all departments of the company to ensure optimal customer service levels are being achieved and maintained. Consistently hit monthly sales targets.
• Provide assistance in the Tasting Rooms when customer traffic dictates a need or as assigned by a manager.
• Assist with answering incoming calls and responding to incoming chats on the website

Sales Expectations

• Winery Ambassadors are expected to meet the performance standards outlined in the Commission's Policy & Procedure. These performance standards include meeting daily hosting and call volumes, being a participating team member, regular workplace attendance, and hitting sales goals.

Requirements

• Must be able to lift 40 lbs.
• Must be willing to work on-site winery events and weekends. 
• Must have a valid OLCC permit and Food Handlers Permit or ability to obtain before starting. 
• Must have highly developed organizational and time management skills, along with the ability to multi-task, work independently and as part of a team.
• Must be able to communicate through active listening skills and gather accurate insights into human behavior.
• Must have excellent interpersonal skills, and be independently motivated to generate sales for Domaine Willamette.
• Must be able to meet and exceed sales goals. 
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Willamette Valley Vineyards is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only.