If you are looking to make a positive impact in the Horn Lake, MS community through hospitality and inspire our team to deliver excellent service, then our restaurant is a perfect opportunity for you! We are seeking a high-level leader who can take ownership of an area of the restaurant (front counter, kitchen, or drive-thru). This role involves modeling in restaurant operations alongside team members, overseeing systems, and maintaining a team roster through hiring, scheduling, and training. Performance expectations are high, and this role is challenging. It is also a great opportunity to develop your leadership capacity and advance your career while also receiving an industry-leading wage and excellent benefits.
Our Core Values are: Grit, Humility, Ownership, Stewardship, and Tenacity. Which of these core values do you connect most with? We are seeking a passionate individual to join us in helping lead, shape, and grow from within.
Looking for leaders who can work in one of the following shifts:
FOH Day Leaders are responsible for Breakfast and Lunch
Shift: 5:45 am to 4 pm
FOH Night Leaders are responsible for the Afternoon and Evening shift
Shift: 2:00 pm-10:30 pm
- Achieving the desired results with food production and safety
- Coaching the behaviors and results of all Team Members
Those behaviors include:
- Sense of Urgency that creates surprisingly fast Speed of Service
- Attention to detail ensures that preparation and production procedures are followed
- Execution of systems that ensure a refreshingly clean environment
- Maintaining a work environment that ensures and promotes food safety
- Vigilant attention to the organization and appearance of your assigned area
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Employee Meals
Behavior Characteristics:
- Average 45 hours per week in the restaurant
- Focus on systematically and effectively communicating all related goals and success factors to Team Members
- Combine critical thinking and practical leadership to create a culture of innovation
- Effectively coach and give direction
- Intentionally and methodically grow and nurture relationships with the staff
- Be able to connect with a multicultural team
- Align hiring, training, daily practices, and evaluation practices with the Vision of the organization and the Thematic Goal for the year
- Enthusiastically and passionately lead your team
As a Restaurant Leader, you will:
- Demonstrate a passion for the business and for managing the overall operations
- Find, train, develop, and recognize the best people
- Manage daily activities to ensure guests receive excellent customer service
- Demonstrate a strong awareness and concern for food quality and safety
- Adjust to multiple demands and shifting priorities
Our Expectations of You
Character
- Take ownership of assigned shifts and complete all required tasks
- Be on time and offer your best at every shift
- Work with a sense of urgency
- Prioritize the needs of guests and the team before your own
- Read and abide by everything outlined in the team member handbook
Competency
- Set the example and uphold our standards of service among the team
- Arrange a team according to strengths, delegate tasks, and hold team members accountable
- Ensure team members complete daily food quality checks and cleaning tasks
- Coordinate kitchen operations to prepare catering orders alongside daily operations
- Possesses excellent verbal, written, and electronic communication skills
- Stand for periods up to 5 hours and lift objects as heavy as 50 lbs
- Be attentive to details and “the little things”
Chemistry
- Motivate and inspire others to do their best work
- Lead the team in carrying out our mission: Be Better, Be Second!
- Embody and help team members embody our values: Positivity, Growth, Ownership, Ambition, and Leadership.
- Resolve conflicts quickly and professionally.
*Conditional based on restaurant and team member performance
**Contingent on tenure and role in the restaurant
If you schedule an interview and do not show up, it will be reported to unemployment as a no-show and you may lose benefits. Please do not apply if you do not plan to attend an interview.
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Day shift
- Night shift
- Overtime
- Holidays
Supplemental pay
- Bonus pay
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Employee discount
- Paid training