Ace Hardware of Merritt Island
Hardware Associate
Job Summary
Customer Service:
• Greet customers entering and throughout the store. Thank customers when
finished and when they are leaving the store.
• Assist customers in solving problems
and selecting products that will satisfy their needs.
• Help customers load heavy and bulky items in their vehicle.
• Possess a friendly outgoing demeanor; work well with customers as well as
associates.
• Forward any customer complaints that cannot be handled to a member of
management.
• Possess strong product knowledge and knowledge of store layout and location
of products.
• Assist customers throughout the store with personal, customized service
Store Operations
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the
store.
• Assist with daily maintenance, orderliness and cleanliness of the sales
floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor.
• Operate forklift with proper training.
• Be professional in appearance and
actions.
• Be able to lift 40 lbs.
• Perform all other duties as assigned.
