Back of House Team Leader

Full-timePart-time

Starting at $18.00 per hour

The Back of House (BOH) Team Lead is responsible for leading kitchen operations during assigned shifts to ensure food safety, quality, accuracy, and speed of service at Chick-fil-A. This role sets the tone for operational excellence by coaching team members, managing kitchen flow, and upholding brand standards while creating a positive, high-performance work environment.

The BOH Team Lead models leadership through service, accountability, and attention to detail while ensuring an exceptional guest experience through outstanding food execution.

Starting pay: $18 per

Use various leadership models to effectively lead the Back of House Team:

A. 5 Critical Success Factors

Leadership
Talent
Guest Experience
Sales and Brand Growth
Financial Stewardship

B. SERVE

See the Future
Engage and Develop Others
Reinvent Continuously
Value Results and Relationships
Embody the Values

C. Performance Expectations Framework (ESRC)

Expectations (Clear)
Skills
Resources
Consequences / Celebrations

Work schedule

8 hour shift

Chick-fil-A - Northshore Town Center

2082 Town Center Blvd, Knoxville, TN, 37922

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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.