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Dining Room Host/Hostess

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. Our Dining Room Host/Hostesses are the heart of our dining room experience. This role is ideal for someone who takes pride in creating a welcoming, clean, and comfortable environment for every guest who walks through our doors.


This role will “own” the dining room during their shifts—balancing cleanliness, guest connection, and support of front-of-house operations. This role requires strong attention to detail, a personal touch with guests, the ability to multitask, and a genuine enjoyment of keeping things neat, tidy, and running smoothly.


Our Benefits Include:

  • An Unbeatable work environment
  • 401(k) matching
  • Flexible scheduling
  • Sundays off
  • Competitive pay
  • Free meals
  • 100% free tuition to earn associates, bachelors, or masters degree!
  • Access to health care(Including free health care through Direct2Care)

Key Responsibilities


Guest Experience & Hospitality

  • Greet and check in on guests in the dining room
  • Anticipate guest needs and provide thoughtful, attentive service
  • Assist with running orders to tables and delivering food with care and accuracy
  • Create a warm, welcoming atmosphere that encourages guests to stay and return

Dining Room Ownership & Cleanliness

  • Maintain a spotless, well-organized dining room at all times
  • Clean tables, floors, restrooms, and high-touch areas with care and consistency
  • Notice small details and take pride in a job done well
  • Anticipate needs before they become issues (full trash, spills, crowded areas, etc.)

Operational Support

  • Occasionally assist with guest orders at the register as needed
  • Support front-of-house team members during peak times
  • Communicate effectively with leaders and teammates to keep operations flowing smoothly

Ideal Candidate Qualities

We’re looking for someone who:

  • Has exceptional attention to detail
  • Enjoys cleaning, organizing, and maintaining high standards
  • Feels pride and satisfaction in a neat, well-run space
  • Is naturally friendly, approachable, and people-oriented
  • Can multitask and stay calm in a fast-paced environment
  • Works well independently while also being a strong team player
  • Is dependable, punctual, and takes ownership of responsibilities

Why Join Our Hospitality Team?

  • Work with a team that takes pride in creating remarkable experiences through remarkable people
  • Work in an environment that values excellence, teamwork, and service
  • Opportunities to grow, learn, and be involved in fun community and marketing events
  • A supportive team culture that recognizes effort and pride in work

Qualifications and Requirements:

  • Must be at least 16 years old
  • Must be eligible to work in the United States
  • Consistency and reliability
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service-oriented
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule
  • Have the ability to lift and carry 40 lbs on a regular basis
  • Have the ability to stand for long periods of time

Work schedule

  • Monday to Friday
  • Weekend availability
  • Night shift

Benefits

  • Flexible schedule
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Paid training
  • Other

Chick-fil-A - Pleasant Prairie (WI)

9114 76th St, Pleasant Prairie, WI, 53158
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.