Night / Closing - Assistant Manager Job Description
SUMMARY, PAY $18.00 - $20.00
The Assistant Manager (AM) supports the Restaurant General Manager (RGM) in
ensuring delivery on guest satisfaction through managing the daily
operations of a single restaurant. The AM helps manage financial
controls, operations, people development, Guest service and
compliance across shifts for desired restaurant outcomes (i.e.,
increased sales, profitability and employee retention). The AM has
full accountability for restaurant operations in the absence of the
Restaurant General Manager.
An AM should be able to work irregular
shifts, including extra shifts, as needed, for the proper functioning
of the restaurant. This position operates under the direct management
of the Restaurant General Manager and helps lead the restaurant team.
This position interacts with restaurant team members, the General
Manager, outside vendors, members of the field operations team, and
guests.
RESPONSIBILITIES
- Direct, efficient, and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Motivates and directs team members and Shift Leader to exceed Guest expectations with fast and friendly service in clean surroundings, serving quality food orders accurately
- Supervises and trains team members and Shift Leaders on team stations, BKC products, processes and policies
- Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and manage financial responsibilities to meet goals of the restaurant
- Assists RGM in enforcing compliance with government regulations, BKC Market Policy, employment law, food safety, BKC Security Policy, Operations, and BKC Policies and Procedures relating to all restaurant activities across shifts
- As part of the restaurant management team - assists in recruiting. hiring. training and works to retain effective team talent.
- Makes decisions or recommendations on the discipline and terminations of team members
- Available to work Mid, Closing shifts, Weekends and Holidays. - Store is closed Christmas/Easter/Thanksgiving day
- Prompt and regular attendance for assigned shifts, meetings and training
MINIMUM
QUALIFICATIONS:
- Must be available to work 5 days, 40 hour shifts per week - Including 3 closing shifts
- Must be at least twenty (20) years of age
- High School Diploma or GED required, some college preferred
- 2 years of experience working in the quick service restaurant industry in Management or Leadership capacity
- Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension
- Shows leadership skills
- Demonstrates formal understanding of the quick service industry and the core customer
- Recognizes and solves routine problems
- Develops knowledge and skills in basic tasks, practices and procedures
- Has transportation to and from work.
Benefits and pay:
- $18.00- $20.00 per hour based on performance and experience
- Pay increases with tenure, Holiday bonus, Performance bonus
- Free uniforms/meals.
- AFLAC option
- Vacation
This job is posted via Workstream
