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Pacific Coast Manor Careers and Jobs

RN Case Manager

Position Summary

The RN Case Manager is responsible for coordinating and overseeing the delivery of rehabilitation and medical services for residents in a Skilled Nursing Facility. This role collaborates closely with the interdisciplinary team to ensure cost-effective, high-quality care while facilitating admissions, ongoing utilization review, and discharge planning. The RN Case Manager serves as a resident advocate and primary liaison between the facility, insurance payers, and external medical management professionals.

Qualifications

  • Current California RN license in good standing
  • Minimum of 3 years of clinical experience in a hospital, skilled nursing facility, or related healthcare setting
  • Strong working knowledge of managed care, Medicare, and utilization review guidelines
  • Excellent verbal and written communication skills
  • Proven ability to multitask, prioritize, and meet deadlines
  • Ability to work both independently and collaboratively while following established procedures and regulations
  • Demonstrates professionalism, accountability, and solution-oriented thinking
  • Displays emotional maturity with the ability to remain calm, focused, and professional in high-pressure situations
  • Treats residents, families, and coworkers with respect, kindness, and professionalism at all times

Responsibilities

  • Welcome and orient new residents, ensuring a positive and supportive admission experience
  • Assess, monitor, and communicate resident clinical status, functional changes, and care plan updates to insurance payers
  • Document all payer communications, including resident progress, anticipated outcomes, authorizations, and special instructions
  • Participate in and collaborate with the interdisciplinary team to coordinate services and maintain continuity of care
  • Coordinate with the Business Office and Medical Records departments to ensure accurate census reporting and timely reimbursement for managed care and Medicare residents
  • Support efficient discharge planning to promote safe transitions of care

Benefits

  • Competitive compensation
  • Comprehensive health benefits including medical, dental, and vision, with the company covering a substantial portion of premiums
  • 401(k) retirement plan with discretionary annual company match
  • Company-paid basic life insurance and disability coverage (voluntary buy-up options available)
  • Paid Time Off (vacation, sick, and holiday pay)
  • Employee Assistance Program (EAP)
  • Tuition Assistance and Professional Development funds
  • Bene-Hub employee discount programs and additional perks

*Benefits available to full-time employees.

We are proud to be an Equal Opportunity Employer.

Work schedule

  • 8 hour shift

Supplemental pay

  • Signing bonus

Pacific Coast Manor - Pacific Coast Manor

1935 Wharf Rd, Capitola, CA, 95010
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