Position Overview:
As a FOH (Front of House) Team Member, you'll play a vital role in delivering top-notch service to our valued customers. You’ll treat guests like old friends; warmly welcoming them in, taking care of their every need, and ensuring a positive dining experience. You’ll work as both Cashier and Expediter; answering phones, helping customers with catering orders, packing up orders when they’re ready, and keeping the restaurant clean, stocked, and organized.
Responsibilities:
- Provide excellent customer service. Ensure that every guest, every time, leaves happier than when they arrived.
- Maintain a clean and organized work area, following safety and sanitation guidelines.
- Handle financial transactions accurately; keep our registers secure.
- Answer customer inquiries about our menu, suggestively upsell our specials and address customer concerns courteously.
- Prepare and assemble orders according to established recipes and procedures.
- Collaborate kindly with your team to ensure a smooth and efficient flow of service.
Requirements
- Previous experience in a customer service role in the food industry.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a team-oriented, fast-paced environment.
- Positive attitude, willingness to learn, and follow instructions diligently.
- Flexibility to work in shifts, including weekends and evenings.
How to Apply:
If you're ready to be part of a dynamic team where your contributions are valued and recognized, please submit your application. We can't wait to welcome you aboard!
- Click the Apply Now button and complete your applicant profile with your availability.
- Once your application is reviewed, you may be invited to a phone interview with a member of our Talent Team.
- We'll then run a background check and speak to your professional references.
- Then, you may be invited to an in-person interview with the location manager, who will make the final hiring decisions.
- Please show up for your Interview.
We are an equal-opportunity employer.