Job Summary
The Gate and Parking Lot Attendant is responsible for welcoming guests, managing vehicle entry, and maintaining safe and efficient traffic flow at the Badlands Off-Road Park. This position ensures all park policies, safety rules, and applicable state laws are followed while providing excellent customer service to guests, vendors, and staff.
Responsibilities
- Provide a friendly and welcoming greeting to individuals arriving at the Badlands and direct guests, visitors, and vendors to the appropriate locations in accordance with off-road park guidelines.
- Greet guests entering and exiting the park in a professional and courteous manner.
- Communicate clearly and professionally with all guests and staff.
- Monitor and respond to all Badlands radio communications in a professional manner.
- Direct all guests to the Badlands Pro Shop for check-in prior to entering the park during office hours.
- Verify that all guests possess the appropriate wristbands before entering the park.
- Inspect vehicles entering the park to ensure no alcohol is present.
- Ensure all vehicles display safety flags in accordance with park rules.
- Immediately notify management of any incidents or unusual situations that may disrupt park operations.
- Direct vehicle traffic in a safe, organized, and efficient manner.
- Open and/or close park gates according to hours of operation, ensuring guests do not enter prior to official opening times.
- Enforce all park rules, policies, and regulations.
- Enforce all applicable Indiana state laws.
- Maintain guard shacks, entry lanes, and parking areas in a clean, organized, and debris-free condition.
Skills & Qualifications
- Strong communication and conflict resolution skills
- Ability to work in a fast-paced environment and remain calm in stressful situations
- Ability to walk, stand, bend, reach, lift arms, and project voice for extended periods of time
- Flexible schedule with availability for extended hours, including weekends and holidays
- Professional appearance and demeanor
- Bilingual (Spanish and English) preferred but not required
Key Competencies
- Situational Awareness
- Professionalism
- Integrity
- Customer Service Orientation
- Teamwork
Disclaimer
This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as assigned to meet the ongoing needs of the park.
Work Location
In person
Work schedule
- Holidays
- Weekend availability
- 8 hour shift