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Catering Director

Full-time

Looking for an opportunity to lead a team, create relationships, and put your skills to use? This position is the one for you!


At Chick-fil-A, we are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving our guests each day. Team members who work at Chick-fil-A are taught skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we provide you with are an excellent stepping-stone to a successful future in the world of business.


The Catering Director position is an integral part of a healthy and growing business that desires to engage with more of our community by providing remarkable service and quality food. You will learn the ins and outs of the Catering operations as well as introductory Kitchen operations.



The ideal applicant would exhibit the following qualities:

  • Consistency and reliability
  • Cheerful and positive attitude
  • Values teamwork
  • Loves serving and helping others
  • Ability to adapt quickly and efficiently to change


Responsibilities:

  • Use proper food safety procedures
  • Use food prep equipment
  • Lead the catering team and delegate tasks as needed
  • Create and use an organized system for tracking catering orders and payments
  • Take catering orders over the phone
  • Input catering orders into the register
  • Communicate catering needs to kitchen and front of house teams
  • Package catering orders and ensure all items are included
  • Deliver catering orders as needed
  • Complete administrative tasks
  • Respond and recover complaints


Applicants must be able to:

  • Smile
  • Create and Maintain Eye Contact
  • Make Emotional Connections with Guests
  • Commit to and encourage others to follow the visions and values of the restaurant
  • Ability to multitask quickly, yet thoroughly
  • Team-oriented, adaptable, dependable, and strong work ethic
  • Ability to communicate effectively with guests and team members
  • Work Quickly and Efficiently
  • Follow Food Safety and Cleanliness Guidelines
  • Maintain Proper Quality Parameters
  • Ability to communicate well over the phone and email
  • Display good penmanship
  • Work well with others


Hours:

  • The Catering Director plays a crucial role in our business. The hours for this position vary depending on the catering orders for the day. We ask that applicants are available 7am-4pm but are willing to adapt to the store's needs and work different hours if needed.


Next steps:

  • Once you have submitted an application you will receive a text message or email within the week. We will either set you up for an interview or let you know that we decided to move on from your application.


Policies:

  • Chick-Fil-A West Hills, Homberg Drive, and West Town Mall provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

Chick-fil-A - Homberg Dr.

4944 Kingston Pike, Knoxville, TN, 37919
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.