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Chick-fil-A Careers and Jobs

Restaurant Director

What if your next leadership role wasn't just about managing a restaurant—but about building people, shaping culture, and creating leaders who impact lives every day?


If your passion is developing people, building winning teams, and creating remarkable experiences for both guests and team members. We'd love to meet you.


Position Summary

The Director is responsible for leading daily restaurant operations while developing leaders, driving operational excellence, and creating a remarkable experience for both guests and team members. This role is expected to model Chick-fil-A's values, maintain high standards of food safety and quality, and build a culture of accountability, teamwork, and continuous improvement.


Key Responsibilities

Leadership & Team Development

  • Lead, coach, and develop Team Leaders and Team Members.
  • Identify and mentor future leaders through ongoing training and development.
  • Foster a positive, encouraging, and high-performance work environment.

Operations

  • Oversee day-to-day restaurant operations to ensure efficiency and excellence.
  • Maintain Chick-fil-A brand standards in food quality, cleanliness, hospitality, and speed of service.
  • Ensure operational systems and procedures are consistently followed.
  • Lead shifts while supporting and coaching the leadership team.


Supplemental pay

  • Bonus pay

Benefits

  • Flexible schedule
  • Health insurance
  • Vision insurance
  • 401(k) matching
  • Referral program
  • Mileage reimbursement
  • Dental insurance

Chick-fil-A - Hanover (MA)

1835 Washington St, Hanover, MA, 02339
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.