Cheeky Monkey Toys, an independent, locally owned, retail toy store, is looking for an amazing Store Manager to lead our Los Altos team.
About Us: We are dedicated to delivering exceptional customer service and fostering meaningful, lasting relationships with everyone who walks through our doors.
About the Role: The Store Manager plays a key role in overseeing daily store operations, leading the sales team, and ensuring the store is beautifully merchandised. This is a hands-on position, with 80% of the manager's time spent actively engaging on the sales floor.
Key Responsibilities:
- Deliver outstanding customer service and ensure a welcoming environment.
- Oversee day-to-day store operations and ensure seamless workflow.
- Train, support, and supervise a dynamic team.
- Execute effective merchandising strategies to enhance the store's visual appeal.
- Organize store events and foster strong community engagement.
- Continuously identify and implement opportunities to improve efficiency and effectiveness.
Qualifications:
- Proven experience supervising a diverse team of 10+ individuals in a managerial or assistant managerial role.
- Full time and Saturday availability.
- Strong background in retail, with a passion for exceptional customer service.
- Ability to cultivate an inclusive and fun environment for staff and customers alike.
- Demonstrated expertise in merchandising and maintaining an engaging store layout.
- Physically capable of standing, climbing stairs, and lifting up to 10 pounds.
- Excellent oral and written communication skills.
- Proficient in troubleshooting point-of-sale (POS) systems.
- Experience working with children, toys, or knowledge of child development is a bonus but not required.
Benefits:·
- Be part of a fun, inclusive, and supportive work environment.
- Join a small, friendly team.
- Build meaningful relationships with repeat customers and local patrons.
- Contribute to a business that values community engagement and neighborhood impact.
- Enjoy the unique opportunity to work with children and toys.
- Available health insurance and matching 401(k) plan.
- Vacation, sick, and holiday pay.
We look forward to meeting you!
Work schedule
- 8 hour shift
- Weekend availability
Benefits
- Paid time off
- Health insurance
- Dental insurance
- 401(k) matching
- Employee discount